This guide discusses the main changes and new features of Outlook 2013 and provides several tips on how to work with or around them.
What is the difference between an e-mail address and an alias and how does that relate to a mailbox?
Pst-files, unless you are using an Exchange or Hotmail account, Outlook cannot live without them. This guide contains basic but also more advanced and additional background information about the pst-file and how you can handle them.
This guide is all about backing up and restoring your Outlook Data. It describes various methods and explains which method is best to be used in which scenario.
For certain actions, Outlook holds a list of most recently used items (MRU lists) so you have quicker access to them. In some cases you might want to clear this MRU list.
For some actions, such as a backup process, Outlook needs to be closed. If these actions are performed in an automated way, you’ll need to close Outlook programmatically in advance. The script examples in this guide can either be ran as a standalone vbs-script, be scheduled or be part of a larger script such as logon or logoff scripts.
Command line switches can control Outlook start-up behavior for troubleshooting purposes and automation. This guide contains an overview of available command line switches per Outlook version and how they can be used.
See how you can configure Outlook with an Outlook.com (Hotmail), Gmail, Yahoo!, AOL or iCloud account. The account settings are given for each possible account type and clarified with screenshots.
Seeing messages being sent or are you getting sending errors without something in the Outbox? This could be a stuck Read Receipt and can be deleted via Microsoft’s free support tool MFCMAPI.
This guide contains frequently asked questions regarding the use of PowerShell scripts and some additional tips and tricks to get you started.
Learn how to quickly export your Outlook Notes to OneNote. This guide contains instructions how to use the the Print to OneNote feature to export your Notes. It also contains a macro which allows you to export in a more direct way via the me@onenote service.
If you are in IT support or just are interested to find out which files Outlook uses and where it stores its settings; this is the guide for you.
If your Outlook data is indexed by Windows Search, you’ll not only get lightening fast search results within Outlook but also outside of Outlook such as the search fields in Windows Explorer and the Start Menu. For this, many search operator and fields are available. This is a reference guide to these operators and fields and how to use them.
Outlook has many keyboard shortcuts which allows you to execute commands
without using your mouse. By using keyboard shortcuts, you can achieve repetitive tasks more quickly.
Learn how to show Outlook data on the Live Tiles in Windows 8. For instance, show your upcoming appointments on the new Start Screen or Lock Screen.
Find out what’s new and what’s been changed in Outlook 2016 besides its new “Colorful” theme.
The good, the bad and the ugly on Outlook 2007/2010/2013/2016/2019/365 and using Word as the HTML rendering engine. This informational faq also contains a workaround for some of the issues.
Outlook Anywhere allows you to connect to Exchange even from outside of the corporate network via so-called "Microsoft Exchange Proxy Settings". Here you’ll find options for slow and fast network connections but what does Outlook consider fast or slow and when does it actually matter? This guide takes a closer look at these questions and shows you how to control it.
Microsoft is migrating all Outlook.com mailboxes to the Office 365 Exchange Online mail servers. This will give you a much better synching experience in Outlook but unfortunately may require you to re-add the Outlook.com account to Outlook and make some additional changes once your mailbox has been moved over.
Deleted a message and even cleared you’re Deleted Items folder? See how you can still try to get your message back via this recovery method.
Make sure your colleagues only get the permissions you want them to have and delegate your mail properly for when you are out of the office.
Sign your own macros with SelfCert.exe so there is no more need to lower your security settings to get rid of VBA macro security prompts.
10 Things you should know and keep in mind when working with Outlook for a better user experience.
You probably already know the closed envelope, the open envelop, marked as forwarded, marked as replied and if you are in an Exchange organization the Out of Office icon probably looks familiar as well but do you know the rest? See the full overview of Outlook icons!
Are you sending/receiving winmail.dat files? See how you can get rid of it.
Changed Outlook version and can now no longer find your favorite feature? Or have you heard of a feature but don’t know where to find it in Outlook? This guide will help you on your way.
Thinking about upgrading your computer to Windows 10 or are you using Outlook on a Windows 10 computer already? This guide contains not only upgrade preparation and troubleshooting steps but also various tips about the changes that you could encounter involving Outlook after upgrading to Windows 10 or applying a major update for Windows 10.
Thinking about upgrading your computer to Windows 7 or are you using Outlook on a Windows 7 computer already? This guide contains not only upgrade preparation and troubleshooting steps but also various tips about the changes that you could encounter involving Outlook after upgrading to Windows 7.
Thinking about upgrading your computer to Windows 8 or are you using Outlook on a Windows 8 computer already? This guide contains not only upgrade preparation and troubleshooting steps but also various tips about the changes that you could encounter involving Outlook after upgrading to Windows 8.
This guide contains various methods for end-users but also for Exchange administrators to get Outlook connected to Exchange via Autodiscover.
This guide provides a script which you can use to deploy mail profile account settings contained in a prf-file. This script can be used as a (Group Policy) logon script and also checks if the mail profile already exists or not.
Planning to downgrade to a previous version of Outlook or want to be able to open your pst-file in a previous version of Outlook? This guide provides solutions to various problems you may encounter when trying to downgrade Outlook or when you need to remain compatible with previous versions of Outlook.
As of March 1, 2017, you can no longer download Office 2013 via the Office 365 portal. When you still need it, you can download it via a direct link or the Office Deployment Tool. Security updates will still be provided until April 10, 2018.
Migrating from Outlook Express, Windows Mail or Windows Live Mail to Microsoft Office Outlook used to be a relatively easy process but nowadays there are quite a few things you should be aware of to make it work. In addition to mail, this guide will also discuss how you can migrate your contacts and calendar.
S/MIME support for Outlook on the Web (OWA) used to be only available in Internet Explorer but it is now also possible to add this to Google Chrome and the new Microsoft Edge browser. This guide explains how you can manually install or deploy the Microsoft S/MIME Control for Outlook on the web.
When you slipstream Service Pack 3 with your Office 2007 installer, Office 2007 will be directly installed at Service Pack 3 level saving you the trouble of applying it afterwards.
When you slipstream Service Pack 2 with your Office 2010 installer, Office 2010 will be directly installed at Service Pack 2 level saving you the trouble of applying it afterwards. You can also modify the installation to already accept the EULA and fill out your Product Key.
When you slipstream Service Pack 1 with your Office 2013 installer, Office 2013 will be directly installed at Service Pack 1 level saving you the trouble of applying it afterwards. You can also modify the installation to already accept the EULA and fill out your Product Key.
Planning to upgrade to Outlook 2010? This guide contains a lot of preparation and other information to ensure a smooth transition.
Planning to upgrade to Outlook 2013? This guide contains a lot of preparation and other information to ensure a smooth transition.
Planning to upgrade to Outlook 2016? This guide contains a lot of preparation and other information to ensure a smooth transition.
The Folder Pane contains a couple of options and other “secrets” to fit it to your style and work with it more efficiently.
Macros are often used to achieve a goal in Outlook more quickly. However, the option to execute a macro isn’t always easily accessible. Learn how to create a button for your macro to make the macro even more productive.
Place all your favourite options on a Toolbar and sort them the way you want it for easy access.
Do you like the New Mail Desktop Alert but hate the fact that it only stays for up to 30 seconds or only for the Inbox folder? With a small modification, you can make it stay up to 50 days or make it display for when mail is being delivered to another folder as well.
Check or change the status of Cached Exchange Mode by changing a registry key.
If you don’t like the way Outlook looks like by default, you might want to find out how you can change the fonts types, sizes and colors in Outlook to suit your taste better.
There is no point denying it; Outlook 2013 is white, VERY white and for some, this can lead to problems. This guide goes through the available options of making the interface less white and also give it a more “classic” look and feel.
When configuring your Gmail account in Outlook (or other mail clients such as Thunderbird and Mail apps on (older) smartphones), you may run into continuous password prompts or sync errors. This is because Google has turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and only lets you authenticate via the OAuth 2.0 standard.
Outlook names your email account and mailbox folder set after your email address. This results in quite large display names which often get truncated and aren’t always meaningful or clutters the Outlook interface more than it should. Find out how you can change them into something shorter.
When you are in an Active Directory network environment you can set Outlook policies to enforce settings on your users. If you are a home user you might want to set policies on what your children can and cannot do in Outlook.
Need additional mail profiles or need to recreate it? While a single mail profile can contain multiple mail accounts and different account types, in some cases it might be recommended or required to create an additional mail profile or to recreate the current one.
Outlook can be minimized to the Notification Area but doing so may cause some unexpected results.
The tricks to get your Address Book contacts sorted by First Last or Last First or even by Company.
Don’t like the new Outlook 2003 view?
Learn how to set an Automatic Reply, Vacation Responder or Out of Office notice. This can be done no matter whether or not you are in an Exchange environment.
Got a password on your pst you don’t remember or never knew of? See how you can still access your mail.
By default Outlook blocks certain attachment types which are known to be used to spread viruses. However, they can also used for valid reasons and you know that the attachment is secure. Follow the instructions from this guide to see how you can still access them when needed.
This FAQ article is completely devoted to answer questions heard most often when using images in a signature.
The Inbox Repair Tool is your first-aid-kit when it comes down to corruptions in your Outlook’s data storage file (pst-file). This guide walks you through the repair process of recovering your data with scanpst.exe.
Ever dragged and dropped a message in the top mailbox folder (Outlook Today) and wondered how you can access it again?
In an Exchange environment you might encounter that your automatic forward/reply rules and Automatic Replies (Out of Office) aren’t working. They probably are working but are forwarded/replying to a message from the Internet. This is disabled as a secure default at Exchange level. This article explains how Exchange Administrators can change this behavior via the Exchange Admin Center (ECP), Exchange Management Console (EMC) or Exchange PowerShell commands (EMS).
When you’ve created a rule to directly delete the most obvious spam messages, rather than letting them go to the Junk E-mail folder, you might have noticed that this method isn’t always successful. With the VBA macro from this guide, you can execute all your anti-Junk E-mail rules against your Junk E-mail folder with a single click.
This guide contains a macro you can use to easily set or never forget to set categories on your outgoing messages. In addition it includes information about how to strip or leave the assigned categories for the recipient.
It doesn’t matter if you are sending real Christmas cards or electronic ones, Outlook can be useful to manage either. This guide includes some tips and references to help you prepare.
Automatically organize your mailbox by color coding specific Email messages, Calendar items, Contacts and Tasks based on your specified properties.
With this macro you can quickly find out how many items you have selected as unlike File Explorer, Outlook does not reveal this in the Status Bar.
Want to export your list of folder names to a file? This guide provides 2 methods to do that; via a VBScript file that can run outside of Outlook (quickest method) and by using a macro.
Don’t like the additional [Gmail] folder structure when you configure your Gmail mailbox as an IMAP account in Outlook? This guide contains instructions how to do so and how it will affect your Gmail experience.
Under certain circumstances, you might need to use MFCMAPI to hide, move or delete a folder. These usually involve Outlook’s default folders such as Inbox, Suggested Contacts, RSS Feeds or News Feed folder. As MFCMAPI is an advanced tool, this guide provides step-by-step instructions to safely perform these actions.
Can’t see your messages or folders after importing them from an IMAP export backup? You can easily fix this by running a script or by modifying the folder properties manually via MFCMAPI.
Still have some eml-files lying around from Outlook Express, Windows (Live) Mail, Thunderbird or any other mail client that you want to import into Outlook? This guides contains instructions and 2 scripts to import eml-files into an Outlook folder of your choice.
The LockViews macro allows you to easily set the LockUserChanges property of a view which is only accessible via code. Setting this property will protect your custom view against accidental changes or the need for you to recreate it when you want to make a one-time change.
Changing the location of the ost-file of an Exchange, Outlook.com or IMAP account is a bit more troublesome than moving a regular pst-file. Especially with a relatively small and expensive SSD drive, its default location might not be preferred. Learn how to move it either via a Registry value or by means of a Symbolic Link.
Outlook uses Word as the HTML rendering engine which could end up in a malformed display of the email message. Use a simple script to render the message in an Internet browser of your choice by a click of a button.
Do you get the error that your pst-file is missing or that it can’t be fixed by the Inbox Repair Tool? If your last backup is from months ago, the Previous Versions feature of Windows might be able to rescue your precious data without the need for an expensive recovery tool.
Need to change or reset the names of the default Outlook folders? Even though the “Rename Folder” option for these folders is disabled, you can still rename them in the following way.
Looking for a way to save a message directly as a pdf-file? The VBA macro from this guide adds this option to Outlook without the need to install anything besides also having Word installed.
The SaveAllAttachments macro allows you to save all pictures that are shown in the message body (embedded) as well as all other attachments in their original file format.
Do you need to send the same emails on a recurring basis like daily, weekly or monthly? Outlook doesn’t natively have this feature but with some PowerShell code or add-in it can be done quite easily.
There are many reasons why sending or receiving a message could fail. This guide provides solutions to solve your send/receive errors with Outlook.
This guide introduces several techniques which you can use to sort your email based on the account you have received it with. While this guide is mainly focused on separating mails received from different accounts, the techniques can be used to sort mail based on other criteria as well.
Learn how you can add a column which display’s the sender’s email addresses to your message list view so you will not only see the sender’s name.
Sort your outgoing e-mails into folders without creating duplicates.
Keep your Mailbox clean and up to speed!
Using an Outlook.com account is a great alternative for your current POP3 or IMAP account if you want to sync your emails, contacts and calendar items with multiple devices such as your desktop, laptop, netbook, tablet or smartphone. It behaves a lot like a personal (hosted) Exchange or Office 365 account but for free. You can set it up with an @outlook.com address, your own domain but also with an address you already have from another provider like Gmail.
Learn how you can include special links into your signature which will allow the receiver of the message to directly contact you via Microsoft Teams, Skype, Zoom or other chat, online meeting and video conferencing tools.
Adding a banner at the top of your message isn’t as easy as adding a signature at the bottom. This guide provides several approaches how to add a top banner with the available Outlook features but also includes a VBA macro solution to fully automate adding the banner to your outgoing emails in a non-intrusive way.
Making Birthday or Holiday cards? Find out how you can add sound or moving text or a video or…
The macro in this guide will let you reply in the HTML format as easy as pressing a “Reply in HTML” button. This reply will also directly include your HTML signature so there is no need to re-insert that afterwards.
There is no rule to automatically Bcc someone when sending a message. With the macro code from this guide or an add-in, it is still easy to do so.
Prevent sending emails from the wrong email address by adding this simple VBA macro to Outlook.
Creating the signature you want with for example a company logo in it can be quite of a hassle. Learn both the basics and advanced examples on creating a signature in Outlook.
Need to edit the HTML of a message you are composing or maybe even completely replace the WordHTML with the cleaner HTML created in another application like for a newsletter? The EditHTML macro has got you covered!
Learn how to send many personalized emails in one go by doing a mail merge.
Do you need to Send As or On Behalf Of another mailbox or distribution group more often than from your own mailbox address? This guide instructs how you can set a different default From address.
You can send your current Office document (Word, Excel or PowerPoint) directly as an attachment of a new email. You can also choose to send it as a pdf-file. However, in some cases it is convenient to send both which is cumbersome to do. With this macro, we create a button that automates this task and creates a new mail message with the current document attached in both its orignal format and as pdf-file.
This code has been written for Word and Outlook 2007 and Outlook 2010 and mimics the mail document in-line feature to allow you to use additional features in Outlook when sending a document in-line.
Are you in a corporate environment and want to control the signatures of the users or add a disclaimer to all outgoing emails? This guide discusses various Outlook and Exchange level solutions which you can use to standardize signatures and to use information stored in Active Directory to construct them.
Outlook offers several methods to work with message templates to be more productive in any situation. This guide discusses the various methods and some tips to get you started with.
Time to clean up mailbox again but only to find that AutoArchive isn’t working? Learn where to look and even better; how to fix it!
This article contains several easy solutions for when an error message pop-ups each time when you try to delete a message.
This guide offers solutions for when you store your contacts in the Contacts folder but they don’t show up in the Outlook Address Book.
What to do when you encounter CRC errors on your pst-file.
Are you receiving the same e-mail over and over again or do you receive it only once but it duplicates in your mailbox? Find out the common causes and how to prevent it from happening.
Does the envelope fail to show in the Notification Area to indicate that you’ve got new e-mail?
Get error messages when opening files directly from Outlook or just want to view what’s in the Temp folder of Outlook?
After applying Office 2010 Service Pack 2 or one of the last updates that were released for Service Pack 1, you may see multiple Event ID 27 warnings in the Application Log of the Event Viewer with the description: Calendar Folder Property is missing.
Quite a common issue when it comes to inserting pictures in an e-mail (or as part of a signature) is that the picture becomes blurry/fuzzy/unsharp/ and changes in size. Learn how to solve this issue.
Got a message stuck in your Outbox and blocks sending or receiving other emails? Here a 5 easy methods to get rid of it.
Troubleshoot issues with the Outlook Personal Folders Backup Add-In from Microsoft. Workarounds are available for Outlook 2010, Outlook 2013 and Outlook 2016.
Having trouble opening Outlook or does it crash frequently or shows Not Responding in the Title Bar? This guide is all about solving Outlook startup and instability issues.
Can’t get Outlook to close properly, is the outlook.exe often still running in Task Manager or are some settings not saving? This guide contains common causes and troubleshooting steps to solve the issue.
Does Outlook keep asking you for the password to connect to the server even when you’ve selected the “Remember password” check box?
When you create a Quick Step in Outlook 2010 which contains an address, it could be that the Quick Step cannot be saved (Finish/Save button doesn’t respond) or your address list shows empty when trying to select an address from the Address Book.
Does it look like your signature is double spaced?
When you create a new Contact Group (also known as a Distribution List), Outlook doesn’t offer you much flexibility when it comes to finding and selecting contacts via the “Add Members” dialog. This macro allows you to directly create or update a Contact Group from the selected contacts in your Contacts folder.
In Outlook, there is no direct way to find out how many members have been added to a Contact Group (sometimes also known as Distribution Lists). By using a macro, you can get the member count with a single click.
Easily export all the contact information that you need to Excel without needing to go through the Export wizard and mapping columns. This method also allows you to export more than just the standard columns.
Learn how to customize the Map It function for Contacts. With these tweaks you can change the mapping from Bing Maps to Goolge Maps or any other mapping service. You can also modify it to have it act like a route planner and get driving directions to the contact as well.
Contact Activities was one of the lesser known and used functionality of Outlook and has been removed in Outlook 2013. This guide shows you how to revive the feature with the use of a VBA macro.
What does you Contacts folder and Address Book look like? Do all names show up in the same format? Chances are they aren’t which will affect the sorting order and how fast you can find a contact in your Contacts folder or Address Book. The macro in this guide allows you to quickly quickly standardize the naming convention of all your Contacts to a format of your choice.
See how you can use use views to easily update general info for multiple contacts at once such as the Business Address for when a company relocates.
Are you troubleshooting an Offline Address Book issue? Knowing how the timings work in Outlook and Exchange and how to trigger a manual update and download of the OAB-files can help you solve it more quickly. Also, when a lot of user mutations take place, increasing the OAB update frequency makes sure that the OAB on the Outlook clients are quicker up-to-date.
While Outlook is great at planning and registering all your activities, it is not that great when it comes to reporting about those activities. This guide contains several methods to create such reports.
For many, the Calendar in Outlook is a crucial part of their day and for future planning. To make sure you can rely on it, there are a couple of important do’s and don’ts to be aware of.
This guide contains a macro with which you can use an exisiting appointment as a template to create a new appointment. You can configure which properties should be copied to this new appointment. The result similar to the feature of creating a new contact from the same company.
This guide contains a macro for creating a Map It function for Appointment and Meetings similar to the Map It function for Contacts. With this macro the Location field is used to get directions in your favorite on-line route planner.
Outlook itself doesn’t contain a Yearly Calendar Style to print your calendar but you can use the Calendar Printing Assistant for this instead. This guide provides instructions on how to print a yearly calendar with key dates such as Holidays and Birthdays and also contains exclusive templates to improve the printing output.
Even though Outlook has a field to record mileage for various items, aside from the Tasks item, it is nearly impossible to fill it out quickly. With this macro you can now quickly log and retrieve your mileage for a selected or opened Appointment/Meeting, Contact item or Task.
There can be various reasons why you might need to move multiple appointments or meetings at once while maintaining their mutual offset such as a sudden change of schedule, a sync gone wrong, time zone changes or DST madness. The macro in this guide makes it more easy to change all these appointments or meetings at once.
How To set Outlook Web Access as your default e-mail program in Internet Options.
PowerPoint is the most popular tool for giving presentations. It’s ideal for everything from sales talks to academic lectures. The program makes compiling and running a presentation easy, but there are still pitfalls that can trip up even the best presenter.
Do you need an overview of which Outlook Store apps are being used in your Exchange organization or Office 365 tenant? With a PowerShell one-liner and the Excel PivotTable and PivotChart feature, you can quickly create a nice looking report with an interactive table and chart.