Spotlight Spotlights for week 32

This week’s spotlights are;

These tips and other headlines can also be followed via twitter

News Outlook 2016 Security Update for July 2017

A Security Update has been released for Outlook 2016. It resolves the vulnerabilities mentioned in CVE-2017-8571, CVE-2017-8572, and CVE-2017-8663 which could allow remote code execution if a user opens a specially crafted Office file or email message.

It also solves the issues introduced in the June update (KB3191932) where attachments with certain characters in their name got fully blocked.

Office 365 users (Current Channel) will also get 2 new features;

  • Downloading cloud attachments
    When you save or drag and drop OneDrive attachments to your computer, we download the file for you.
  • Helpful sounds improve accessibility
    Turn on audio cues to guide you as you work. Find it in File > Options > Ease of Access.

View: Download information for KB4011052

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 16.0.4573.1001 (msi-based installation) or 16.0.8326.2058 (Office 365 based installation) or 16.0.7766.2099 (Office 365 Deferred Channel installation).

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News Outlook 2013 Security Update for July 2017

A Security Update has been released for Outlook 2013. It resolves the vulnerabilities mentioned in CVE-2017-8571, CVE-2017-8572, and CVE-2017-8663 which could allow remote code execution if a user opens a specially crafted Office file or email message.

It also solves the issues introduced in the June update (KB3191938) where attachments with certain characters in their name got fully blocked.

View: Download information for KB4011078

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 15.0.4953.1001.

News Outlook 2010 Security Update for July 2017

A Security Update has been released for Outlook 2010. It resolves the vulnerabilities mentioned in CVE-2017-8571, CVE-2017-8572, and CVE-2017-8663 which could allow remote code execution if a user opens a specially crafted Office file or email message.

It also solves the issues introduced in the June update (KB3203467) where attachments with certain characters in their name got fully blocked.

View: Download information for KB2956078

Note: This update can be installed via Microsoft Update and updates Outlook to version 14.0.7187.5000.

News Exchange 2016 CU6

Cumulative Update 6 for Exchange 2016 is now available for direct download. It contains 8 documented new fixes or improvements, various new features and all previously released fixes and security updates for Exchange 2016.

Notable new features, fixes and improvements are:

This release includes new updates to the Active Directory Schema.

Compatibility validation with .Net 4.7 is still pending for this release but so far, no issues have been found. However, .Net 4.7 is not supported until the validation has been completed and official support has been announced.

Download: Cumulative Update 6 for Exchange Server 2016 (KB4012108)
Download: Exchange Server 2016 CU6 UM Language Packs
View: Description of Cumulative Update 6 for Exchange Server 2016
View: Blog post of the Exchange Team about CU6 for Exchange Server 2016

News Exchange 2013 CU17

Cumulative Update 17 for Exchange 2013 is now available for direct download. It contains 5 documented new fixes or improvements and all previously released fixes and security updates for Exchange 2013.

Notable fixes and improvements are:

  • This update includes the latest time zone updates.
  • KB4024650: Emoji is displayed as question marks in iOS clients in an Exchange Server environment.
  • KB4024646:  “Insufficient access rights” error when you run setup.exe as member of “Delegated Setup” group in Exchange Server 2013

This release does not include new updates to the Active Directory Schema.

Compatibility validation with .Net 4.7 is still pending for this release but so far, no issues have been found. However, .Net 4.7 is not supported until the validation has been completed and official support has been announced.

Download: Cumulative Update 17 for Exchange Server 2013 (KB4012114)
Download: Exchange Server 2013 CU17 UM Language Packs
View: Description of Cumulative Update 17 for Exchange Server 2013
View: Blog post of the Exchange Team about CU17 for Exchange Server 2013

News Attachments are blocked after applying June 2017 update – Fixes available now

After applying the June update for Outlook 2007, 2010, 2013 or Outlook 2016 (MSI) some attachments may be blocked from being opened. There are two issues here;

  • Attachments could get blocked as they are deemed “potentially unsafe attachments” even when they don’t have an unsafe file extension (like pdf, docx, xlsx).

    The blocked attachments are mentioned in the Infobar.
    The blocked attachments are mentioned in the Infobar.

    This issue applies to files that have two dots or an exclamation mark in front of their file extension;
    -test..txt
    -test!.txt

  • Attachments that are embedded (with the file icon shown in the message body) in an RTF formatted message, calendar item, contact item or task item can’t be opened. Trying to do so produces the error;
    • The program used to create this object is Outlook. That program is either not installed on your computer or it is not responding. To edit this object, install Outlook or ensure that any dialog boxes in Outlook are closed.

Error when trying to open an embedded attachment after applying the June 2017 update.
Error when trying to open an embedded attachment after applying the June 2017 update.

Update July 27: New fixes are now available for all versions
New updates have been released for all versions of Outlook which fixes these issues.

Current workarounds are;

  • For the first issue; Download the files via web mail. Exchange and Outlook.com users can use Outlook on the Web (OWA) for this, Gmail users can use the Gmail website, etc…
  • For the second issue, you can save the files to your Desktop (drag & drop also works) and open the files from there.
  • Uninstall the June update for your Outlook version. Please note that this is a security update, so uninstalling the update is only recommended when you know the risks and can’t use the other workarounds.

For further information and descriptions of other issues regarding these updates also see; Outlook known issues in the June 2017 security updates.

HowTo Imported IMAP folders are not visible or don’t show any content

IMAP Folders buttonWhen you’ve exported your IMAP mailbox or specific folders to a pst-file which you then later open in Outlook or import into an Exchange or Outlook.com mailbox, you may be shocked to see that these folders don’t contain anything.

Additionally, when you configure this mailbox on a smartphone or tablet as an Exchange ActiveSync account, these folders may not show at all.

Luckily, this can be fixed without any data loss but the process to do so via MFCMAPI is not for the faint of heart or when you have many folder to fix.

Therefor, this guide also contains a script which you can run to apply the fix for you. You can either fix a single folder, a folder and its subfolders or your entire mailbox at once.

Continue reading: Imported IMAP folders are not visible or don’t show any content

News POP3 and PST search broken by March 2017 Update for Outlook 2016

An issue has surfaced with the March Update for the Current Channel of Outlook 2016 for people that are using an Office 365 installation. After updating to this release or higher, search stops working for POP3 accounts and PST files.

Update 1:
This issue has been fixed in version 16.0.7870.2031. After applying this update, your Search Index might start to rebuild itself which could result in high(er) CPU usage and incomplete or no search results. Once everything has been indexed again, CPU usage will reduce again.

When you are still encountering Search issue then, continue with the regular troubleshooting steps to get Instant Search working again.

Update 2:
Additional Search Indexing issues were detected for all Outlook versions caused by a Windows update. These have been fixed by the July 2017 Cumulative Updates for your Windows version or by installing the update below;

You can check whether your installation is affected by going to; File-> Office Account. When this states that you are using Version 1702 (Build 7870.2020) or later, then your build is affected.

When you are indeed using a POP3 account and/or pst-files and search is no longer working for you, the current workaround is to revert to build 16.0.7571.2109 which is the January 4 release, also being referred to as Version 1611. Microsoft is actively investigating this issue but no release date for a fix could be provided at this point.

Uninstalling the update

Before uninstalling the update, disable automatic update via:
File-> Office Account-> Update Options-> Disable Updates

Additionally, create a reminder in your Calendar to re-enable updates in May as a fix for this issue should be deployed by then (possibly even in April).

To uninstall the update and revert to Version 1611, open a Command Prompt as an Administrator and run the following command:

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.7571.2109

For more details and screenshots see: Uninstall Office 365 Click-To-Run Updates.

HowTo Downloading Outlook 2013 from Office 365 after March 1, 2017

Download Office buttonSupport for the Office 2013 versions of Office 365 has ended and are no longer being offered for download in the download sections of Office 365 Home and Office 365 for Business.

If you still have it installed, you will receive Security Updates until April 10, 2018.

Upgrading to Office 2016 is highly recommended and also already part of your Office 365 subscription. However, common reasons why you might still need Office/Outlook 2013 are;

When you still need to (re-)install Office 2013 as part of Office 365 for whatever reason, you can still download it by using a direct link or by using the Office 2013 Deployment Tool.

Continue reading: Downloading Outlook 2013 from Office 365 after March 1, 2017

HowTo Autodiscover: Some quick methods to get it working

Autodiscover.xml buttonThe Autodiscover service is a required service for Outlook-Exchange connectivity since Outlook 2007 and Exchange 2007 but for whatever reason, in some Exchange environments this still hasn’t been implemented correctly.

In some part, this was due to the fact that you could still get basic Outlook-Exchange connectivity by using some legacy Exchange 2003 RPC over HTTP dialog in Outlook. This (unsupported) method now no longer works in Outlook 2016 due to the removal of this legacy dialog since Outlook doesn’t support Exchange 2003 anymore since Outlook 2013.

Unfortunately, this leaves enthusiastic Outlook 2016 users disconnected when Autodiscover hasn’t been provisioned correctly by your company.

This guide contains some reasonably quick and easy and some less elegant methods for end-users but also for Exchange administrators to get your Outlook connected to Exchange again. All discussed solutions are fully supported configurations by Microsoft and do not require any changes to Exchange or the need for a new SSL Certificate.

Continue reading: Autodiscover: Some quick methods to get it working

FAQ New and Changed in Outlook 2016

Outlook 2016 buttonUpgrading to Outlook 2016 from Outlook 2013 is easy and you’d probably need very little time to adjust yourself to it. In fact, if it wasn’t for the new default “colorful” theme, you’d hardly notice the upgrade to Outlook 2016 at first sight.

This is actually part of the Office 365 strategy where major new features are also introduced during the main lifetime of the current version, as we saw with Office 2013. In the old strategy, these features were held back for the new version. Office 2016 will get the same treatment so future updates can introduce new features as well.

Until then, there are still plenty of new features in Outlook 2016 to use and discover.

Continue reading: New and Changed in Outlook 2016

HowTo Upgrading to Outlook 2016

Outlook 2016 iconPlanning to upgrade to Outlook 2016? This guide contains a lot of preparation and other information to get yourself ready to ensure a smooth transition

Aside from the preparation steps, this guide informs you about what to expect when you start Outlook 2016 for the first time after you upgraded and how to troubleshoot several issues you may encounter during or after the installation.

Continue reading: Upgrading to Outlook 2016

FAQ Windows 10 and Outlook

Windows 10 logoThinking about upgrading your computer to Windows 10 or are you using Outlook on a Windows 10 computer already? With the upgrade being free, it’s a great offer to jump into, but should you when you heavily rely on Outlook?

The upgrade process is actually quite streamlined and trouble free for most configurations, especially when upgrading from Windows 7 or Windows 8, but there are still a couple of attention points before you start.

This guide contains not only upgrade preparation and troubleshooting steps but also various tips about the changes that you could encounter involving Outlook after upgrading to Windows 10.

Continue reading: Windows 10 and Outlook

News Outlook can’t connect to Gmail: Password incorrect

Gmail buttonAs of July 15, 2014, you might have problems connecting to Gmail via Outlook and other mail clients such as Thunderbird and Mail apps on (older) smartphones. This is because Google turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and only lets you authenticate via the OAuth 2.0 standard.

As a result, you’ll get Send/Receive errors (0x800CCC0E) and could get prompted for your Gmail password again in Outlook and the login will fail even when you supply the correct password.

To solve this, you must re-enable Basic Authentication for Outlook in your Google Account Settings. This can be done via the “Allow less secure apps” page where you set it to “Enable”.

Another way to go would be to enable “2-Step Verification”. In that case, you can create a special “App Password” which you’ll then use within Outlook to logon to Gmail rather than with your regular password. This is the more secure approach and highly recommended. For step-by-step instructions to set this up see: Outlook and 2-Step Verification for Gmail accounts.

Native support for OAuth 2.0 in Outlook (2007, 2010 and 2013) is being worked on and hopefully released soon in an upcoming update (I’ll update the this post with the links to the updates once they become available).

View: New Security Measures Will Affect Older (non-OAuth 2.0) Applications
View: Google Account Security Settings – Allow less secure apps

Spotlight Spotlights for week 31

This week’s spotlights are;

These tips and other headlines can also be followed via twitter

News Outlook 2007 Security Update for July 2017

A Security Update has been released for Outlook 2007. It resolves the vulnerabilities mentioned in CVE-2017-8571, CVE-2017-8572, and CVE-2017-8663 which could allow remote code execution if a user opens a specially crafted Office file or email message.

It also solves the issues introduced in the June update (KB3191898) where attachments with certain characters in their name got fully blocked.

View: Download information for KB3213643

Note: This update can be installed via Microsoft Update and updates Outlook to version 12.0.6774.5000.