News

News POP3 and PST search broken by March 2017 Update for Outlook 2016

An issue has surfaced with the March Update for the Current Channel of Outlook 2016 for people that are using an Office 365 installation. After updating to this release or higher, search stops working for POP3 accounts and PST files.

Update:
This issue has been fixed in version 16.0.7870.2032. After applying this update, your Search Index might start to rebuild itself which could result in high(er) CPU usage and incomplete or no search results. Once everything has been indexed again, CPU usage will reduce again.

When you are still encountering Search issue then, continue with the regular troubleshooting steps to get Instant Search working again.

You can check whether your installation is affected by going to; File-> Office Account. When this states that you are using Version 1702 (Build 7870.2020) or later, then your build is affected.

When you are indeed using a POP3 account and/or pst-files and search is no longer working for you, the current workaround is to revert to build 16.0.7571.2109 which is the January 4 release, also being referred to as Version 1611. Microsoft is actively investigating this issue but no release date for a fix could be provided at this point.

Uninstalling the update

Before uninstalling the update, disable automatic update via:
File-> Office Account-> Update Options-> Disable Updates

Additionally, create a reminder in your Calendar to re-enable updates in May as a fix for this issue should be deployed by then (possibly even in April).

To uninstall the update and revert to Version 1611, open a Command Prompt as an Administrator and run the following command:

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.7571.2109

For more details and screenshots see: Uninstall Office 365 Click-To-Run Updates.

News Exchange 2016 CU5

Cumulative Update 5 for Exchange 2016 is now available for direct download. It contains 7 documented new fixes or improvements and all previously released fixes and security updates for Exchange 2016.

Notable fixes and improvements are:

  • This update includes the latest time zone updates. 
  • KB4013606: Search fails on Exchange Server 2016 and Exchange Server 2013.
  • KB4015664: A category name that has different case-sensitivity than an existing name is not created in Exchange Server 2016.
  • Note: This CU requires .NET Framework 4.6.2 to be installed before updating.

Download: Cumulative Update 5 for Exchange Server 2016 (KB4012106)
Download: Exchange Server 2016 CU5 UM Language Packs
View: Description of Cumulative Update 5 for Exchange Server 2016
View: Blog post of the Exchange Team about CU5 for Exchange Server 2016

News Exchange 2013 CU16

Cumulative Update 16 for Exchange 2013 is now available for direct download. It contains 2 documented new fixes or improvements and all previously released fixes and security updates for Exchange 2013.

Notable fixes and improvements are:

  • This update includes the latest time zone updates.
  • KB4013606: Search fails on Exchange Server 2016 and Exchange Server 2013.
  • Note: This CU requires .NET Framework 4.6.2 to be installed before updating.

Download: Cumulative Update 16 for Exchange Server 2013 (KB4012112)
Download: Exchange Server 2013 CU16 UM Language Packs
View: Description of Cumulative Update 16 for Exchange Server 2013
View: Blog post of the Exchange Team about CU16 for Exchange Server 2013

News Exchange 2010 SP3 Rollup 17

Update Rollup 17 for Exchange 2010 Service Pack 3 is now available for direct download. It contains 5 documented new fixes or improvements and all previously released fixes and security updates for Exchange 2010 SP3. Note that mainstream support for Exchange 2010 has already ended.

Notable fixes and improvements are:

  • This update includes the latest time zone updates.
  • KB4014076: Migration ends and errors reported when you on-board or off-board a mailbox through Exchange Online in an Exchange Server 2010 hybrid environment.
  • KB4013917: You cannot search in a shared mailbox through OWA in an Exchange Server 2010 Service Pack 3 (Update Rollup 15 or 16) environment.

View: Description of Update Rollup 17 for Exchange Server 2010 Service Pack 3
Download: Update Rollup 17 For Exchange 2010 SP3 (KB4011326)

News Exchange 2007 SP3 Rollup 23

News Outlook 2016 Update for March 2017

A Rollup Update has been released for Outlook 2016. This is a non-security update which contains 19 documented improvements and fixes.

Most notable fixes are:

  • Holiday events updates for Turkey, Germany, China, Hong Kong SAR, Macao SAR and Bosnia and Herzegovina. You must remove and re-import the holidays to update them.
  • User experience delays during the Autodiscover process in certain network configurations in Outlook 2016.
  • Modern attachments aren’t displayed in recipients’ mailboxes.

Office 365 subscribers have also received a feature update; You can now upload your attachments directly to OneDrive or OneDrive for Business and grant Read or Edit permissions to the recipients.

View: Download information for KB3085429

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 16.0.4510.1002 (msi-based installation) or 16.0.7870.2024 (Office 365 based installation).

News Outlook 2013 Update for March 2017

A Rollup Update has been released for Outlook 2013. This is a non-security update which contains the following 2 documented fixes.

  • Assume that you open a meeting request in Outlook 2013, and then you insert an attachment in the response message and save the message as a draft item. When you try to open the attachment from the draft item in the Drafts folder, you receive the following error message:

    The operation failed. An object cannot be found.

  • User experience delays during the Autodiscover process in certain network configurations in Outlook 2013.

View: Download information for KB3115019

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 15.0.4911.1002.

News Outlook 2016 Update for February 2017

A Rollup Update has been released for Outlook 2016. This is a non-security update which contains 17 documented improvements and fixes.

Most notable fixes are:

  • Assume that Outlook 2016 is subscribed to an Internet calendar that requires your credential. Then, you select the “Remember my credentials” option in the credential prompt. In this situation, if the password expires, you can’t authenticate to the Internet calendar, and you’re not prompted to enter the new password.
  • Assume that you use an extended MAPI application (Enterprise Vault) to keep a local copy of items (Vault Cache), and the Vault Cache reaches certain size (4 GB). In this situation, the “0x80040119” error code is displayed and the call of the IMAPIProp::SaveChanges method fails. This causes the PST corruption.
  • When you send a meeting request or cancellation that has an HTML body and HTML images, the recipient does not see the images as expected.
  • You can’t load other users’ calendars in Outlook 2016. The load status remains Retrieving and the CPU usage stays at 100%.

Office 365 subscribers have also received a feature update; Add-ins can now create a Pinnable Taskpane.

View: Download information for KB3141511

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 16.0.4498.1000 (msi-based installation) or 16.0.7668.2074 (Office 365 based installation).

News Outlook 2013 Update for February 2017

A Rollup Update has been released for Outlook 2013. This is a non-security update which contains 11 documented improvements and fixes.

Most notable fixes are:

  • You cannot open some iCal events that are created by an Apple device (for example, iPhone) in Outlook 2013 even if they are supported in Outlook 2013.
  • When certain attachments are deleted by code (for example, an add-in or a third-party application) from a rich text format (RTF) email message in Outlook 2013, inline images of a signature are misplaced and displayed in unexpected positions.
  • After a delegate leaves the company, you can’t update the delegates information in Outlook 2013. Meanwhile, you receive the following error message:
    The Delegates settings were not saved correctly. Cannot activate free/busy information.

View: Download information for KB3141495

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 15.0.4903.1000.

News Outlook.com dropping EAS support for Outlook

No Exchange ActiveSync buttonAs Microsoft is completing the migration of the Outlook.com mailboxes to the Office 365 platform, they have begun turning off Exchange ActiveSync (EAS) support for Outlook.

This will only affect you when you are using Outlook 2013 or Outlook 2016 and haven’t configured your Outlook.com account as an Exchange account yet.

To check this, go to;
File-> Account Settings-> Account Settings

When it says Microsoft Exchange behind your account, you don’t have to take any action. When it says Exchange ActiveSync, you’ll have to re-add your account via Auto Account Setup by supplying your name, email address and password (or App Password). So don’t choose the Manual Setup!

Continue reading: Outlook.com dropping EAS support for Outlook