Configure Outlook with an Outlook.com (Hotmail), Gmail, Office 365, Yahoo, AOL or iCloud account

Add Account buttonDo you have a mail account at Outlook.com (Hotmail), Gmail, Office 365, Yahoo!, AOL or iCloud?

This guide contains the settings and instructions how to configure Outlook with those email providers.

Account setting dialogs

Account Settings buttonMost of the information can be set in the main “Add New E-mail Account” dialog but for either account you’ll also need to modify more advanced settings by pressing the “More Settings…” button.

The settings below are sorted by the dialogs that you need to access. If you are having problems finding out where to put in which information, look at the numbers in front of the settings and you can find them back in the screenshots section at the bottom of this document.

Outlook.com (Hotmail)

Outlook.com buttonMicrosoft is currently migrating Outlook.com accounts to the new Office 365 powered Outlook Mail platform. This allows you to configure your Outlook.com account as an actual Exchange account in Outlook.

If your account isn’t hosted on the Outlook Mail platform yet and when using Outlook 2003, Outlook 2007 or Outlook 2010, Outlook.com (Hotmail) offers access via special Outlook Hotmail Connector software, which provides a two-way sync for mail, calendar and contacts.

If you account hasn’t been migrated yet and when using Outlook 2013 or Outlook 2016, you can connect to your Outlook.com (Hotmail) account via Exchange Active Sync (EAS) to sync your mail, calendar, contacts and tasks.

In addition to the above, Outlook.com also offers access via IMAP and POP3 for paid accounts and free accounts in most countries.

Note:
When you have Two-Step Authentication enabled for your Microsoft account, you’ll need to use a special App Password instead of using your own password.

Outlook.com: Exchange (Outlook Anywhere)

Connecting to your Outlook.com hosted on the Outlook Mail platform is really easy as Outlook makes use of the Autodiscover service to automatically configure Outlook. In Outlook, simply select to add an account and use the Auto Account Setup method to configure your account. Manual configuration is not supported.

1Name:The display name for your Outlook.com account.
(most likely simply your name in full)
2E-mail address:Your Outlook.com address in full.
When you have multiple addresses configured with your Outlook.com account, make sure you use your Primary alias and make sure that your primary alias is an @outlook, @hotmail, @live, @msn or @passport address.
3Password:Your password or an App Password when you have Two-Step Authentication enabled for your Microsoft Account.

Outlook.com (Hotmail): Outlook Connector

These instructions are only for Outlook 2003, Outlook 2007 and Outlook 2010 and Outlook.com accounts that haven’t been migrated yet. If you are using Outlook 2013 or Outlook 2016, use the settings from the Exchange ActiveSync section. If your account has been migrated already, use the settings from the Exchange section.

Download and install the Outlook Connector from the location below;
Download: Outlook Hotmail Connector 32-bit
Download: Outlook Hotmail Connector 64-bit
Note: You will only need to install the 64-bit version when you are using the 64-bit version of Outlook 2010.

Start Outlook. If you are not automatically prompted to add a new account choose;

  • Outlook 2003 and Outlook 2007
    Tools-> Account Settings…Outlook Connector-> Add a New Account…
  • Outlook 2010
    File-> Info-> Add Account-> Manually configure server settings or additional server types-> Other-> Microsoft Outlook Hotmail Connector

In the dialog (screenshot) that pops-up you’ll have to provide your:

1Name:The display name you’d like others to see.
2E-mail address:Your main address of the Microsoft Account in full
(yourname@hotmail.com, yourname@live.com or yourname@outlook.com)
3Password:Your Microsoft Account password or an App Password when you have Two-Step Authentication enabled for your Microsoft Account.

Advanced (optional)

4Account nameThe display name for your account. This name is used in your folder list, in your account settings and when selecting your sending account when composing a message.
5Reply E-mailYou can specify an alternative address here to which replies will be sent when people reply to your messages.

Outlook.com (Hotmail): Exchange ActiveSync (EAS)

Add New E-mail Account dialog

1Your Name:The display name you’d like others to see.
2E-mail Address:Your main address of the Microsoft Account in full
(yourname@hotmail.com, yourname@live.com or yourname@outlook.com)
3Mail server:eas.outlook.com
m.outlook.com
m.hotmail.com
4User Name:Your main address of the Microsoft Account in full
(yourname@hotmail.com, yourname@live.com or yourname@outlook.com)
5Password:Your Microsoft Account password or an App Password when you have Two-Step Authentication enabled for your Microsoft Account.

Outlook.com (Hotmail): IMAP

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:Your main address of the Microsoft Account in full
(yourname@hotmail.com, yourname@live.com or yourname@outlook.com)
3Account Type:IMAP
4Incoming mail server:imap-mail.outlook.com
5Outgoing mail server:smtp-mail.outlook.com
6User Name:Your main address of the Microsoft Account in full
(yourname@hotmail.com, yourname@live.com or yourname@outlook.com)
7Password:Your Microsoft Account password or an App Password when you have Two-Step Authentication enabled for your Microsoft Account.
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (IMAP):993
13Use the following type of encrypted connection:SSL
14Outgoing server (SMTP):587
15Use the following type of encrypted connection:TLS

Outlook.com (Hotmail): POP3

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:Your main address of the Microsoft Account in full
(yourname@hotmail.com, yourname@live.com or yourname@outlook.com)
3Account Type:POP3
4Incoming mail server:pop-mail.outlook.com
5Outgoing mail server:smtp-mail.outlook.com
6User Name:Your main address of the Microsoft Account in full
(yourname@hotmail.com, yourname@live.com or yourname@outlook.com)
7Password:Your Microsoft Account password or an App Password when you have Two-Step Authentication enabled for your Microsoft Account.
8Remember passwordoptional
9Require logon using Secure
Password Authentication (SPA)
disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (POP3):995
13This server requires an encrypted connection (SSL):enabled
14Outgoing server (SMTP):587
15Use the following type of encrypted connection:TLS
16Leave a copy of messages on the serveroptional

Gmail

Gmail buttonGMail offers access via IMAP and POP3 but if you want to use POP3, you must first enable this. IMAP should already be enabled by default for all accounts.

To enable POP3, logon to your Gmail account and press Settings at the top of your screen. In the new page that load click “Forwarding and POP/IMAP”.

Note:
As of July 15, 2014 you’ll need to set Gmail’s security settings to allow for Basic Authentication (less secure apps) or enable 2-Step Verification in order to connect to Gmail via Outlook (and many other email applications). Failure to do so will result in repeated password prompts and Send/Receive errors (0x800CCC0E)

Gmail: IMAP

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:your Gmail address in full (yourname@gmail.com or yourname@yourdomain.com when using Gmail Apps)
3Account Type:IMAP
4Incoming mail server:imap.gmail.com
5Outgoing mail server:smtp.gmail.com
6User Name:your Gmail address in full (yourname@gmail.com or yourname@yourdomain.com when using Gmail Apps)
7Password:Your Gmail password or an App Password when you have 2-Step Verification enabled for your Google Account.
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (IMAP):993
13Use the following type of encrypted connection:SSL
14Outgoing server (SMTP):465 (SSL) or 587 (TLS)
15Use the following type of encrypted connection:SSL or TLS

Tips!
Don’t set Outlook to save the sent items in the Sent Items folder of the IMAP account or you’ll end up with duplicates. When you send via the SMTP server of Gmail, then your Sent Items are automatically placed there. If you are restricted to using another SMTP server (from your ISP for example), then you would still need to configure your account to save to the Sent Items folder.

Additionally, don’t subscribe to the All Mail folder as this will double your pst- or ost-file from your Gmail account in size. For more information and workarounds see: Gmail accounts and disproportionally large pst-files.

Gmail: POP3

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:your Gmail address in full (yourname@gmail.com or yourname@yourdomain.com when using Google Apps)
3Account Type:POP3
4Incoming mail server:pop.gmail.com
5Outgoing mail server:smtp.gmail.com
6User Name:your Gmail address in full (yourname@gmail.com or yourname@yourdomain.com when using Google Apps)
7Password:Your Gmail password or an App Password when you have 2-Step Verification enabled for your Google Account.
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (POP3):995
13Use the following type of encrypted connection:SSL
14Outgoing server (SMTP):465 (SSL) or 587 (TLS)
15Use the following type of encrypted connection:SSL or TLS
16Leave a copy of messages on the serverdisabled (Gmail holds a copy already by default)

Office 365 for Business (Exchange Online)

Office 365 buttonWhen you are using a hosted Exchange Online account at Office 365 for Business, the main connection method would be an actual Exchange connection via Outlook Anywhere (also known as “RPC over HTTP” or “MAPI over HTTP”).

Office 365 also offers EAS connectivity but that is only recommended for mobile devices such as smartphones and tablets which are using an Outlook app or another Mail app which offers EAS support.

IMAP and POP3 is also offered but that is only recommended when you have a very specific need for it (like server-level automation) or not using Outlook.

Office 365: Exchange (Outlook Anywhere)

Connecting to your Exchange Online mailbox is really easy as Outlook makes use of the Autodiscover service to automatically configure Outlook. In Outlook, simply select to add an account and use the Auto Account Setup method to configure your account. Manual configuration is not supported.

1Name:The display name which has been configured by your Exchange administrator.
(most likely simply your name in full)
2E-mail address:Your email address in full.
3Password:Your password or an App Password when you have Multi-factor Authentication enabled for your account and are using Outlook 2007 or Outlook 2010. Outlook 2013 and Outlook 2016 offer native Multi factor Authentication for Office 365.

Note to domain owners:
Make sure that you have set all the required DNS records for your domain. For Autodiscover, you’ll need to create a CNAME record called “autodiscover” in your public DNS zone and point it to “autodiscover.outlook.com”. You can verify your configuration in the Office 365 admin center.

Office 365: EAS

The screen depends on the app that you use. Below is an overview of the required fields to fill out if automatic configuration is not supported by your app.

1Your Name:The display name you’d like others to see.
2E-mail Address:Your email address in full.
3Mail server:outlook.office365.com
4User Name:Your email address in full.
5Domain:Leave this field empty when your app has this field.
6Password:Your password or an App Password when you have Multi-factor Authentication enabled for your account.

Office 365: IMAP

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:Your email address in full.
3Account Type:IMAP
4Incoming mail server:outlook.office365.com
5Outgoing mail server:smtp.office365.com
6User Name:Your email address in full.
7Password:Your password or an App Password when you have Multi-factor Authentication enabled for your account.
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (IMAP):993
13Use the following type of encrypted connection:SSL
14Outgoing server (SMTP):587
15Use the following type of encrypted connection:TLS

Office 365: POP3

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:Your email address in full.
3Account Type:POP3
4Incoming mail server:outlook.office365.com
5Outgoing mail server:smtp.office365.com
6User Name:Your email address in full.
7Password:Your password or an App Password when you have Multi-factor Authentication enabled for your account.
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (POP3):995
13Use the following type of encrypted connection:SSL
14Outgoing server (SMTP):587
15Use the following type of encrypted connection:TLS
16Leave a copy of messages on the serveroptional

Yahoo!

Yahoo! Mail buttonYahoo! offers IMAP and POP3 access.

Both protocols are enabled by default for your account and can’t be disabled. There is no separate connector available to sync your Contacts or Calendar that you may have stored in your web based mailbox but you can export them online and import them into Outlook.

Yahoo!: IMAP

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:your Yahoo! address in full (yourname@yahoo.com)
3Account Type:IMAP
4Incoming mail server:imap.mail.yahoo.com
5Outgoing mail server:smtp.mail.yahoo.com
6User Name:your Yahoo! address in full (yourname@yahoo.com)
7Password:Your Yahoo! password
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (IMAP):993
13Use the following type of encrypted connection:SSL
14Outgoing server (SMTP):587 (TLS) or 465 (SSL)
15Use the following type of encrypted connection:TLS (if not available: SSL)

Yahoo!: POP3

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:your Yahoo! address in full (yourname@yahoo.com)
3Account Type:POP3
4Incoming mail server:pop.mail.yahoo.com
5Outgoing mail server:smtp.mail.yahoo.com
6User Name:your Yahoo! address in full (yourname@yahoo.com)
7Password:Your Yahoo! password
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (POP3):995
13Use the following type of encrypted connection:SSL
14Outgoing server (SMTP):587 (TLS) or 465 (SSL)
15Use the following type of encrypted connection:TLS (if not available: SSL)
16Leave a copy of messages on the serveroptional

AOL

AOL Mail buttonAOL offers both POP3 and IMAP access. It makes a difference whether you have an AOL address or an AIM address.

Both protocols are enabled by default for your account and can’t be disabled. There is no separate connector available to sync your Contacts or Calendar that you may have stored in your web based mailbox but you can export them online and import them into Outlook.

AOL: IMAP

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:your AOL or AIM address in full
(yourname@aol.com or yourname@aim.com)
3Account Type:IMAP
4Incoming mail server:imap.aol.com or imap.aim.com
5Outgoing mail server:smtp.aol.com or smtp.aim.com
6User Name:your AOL or AIM screen name
(so without @aol.com or @aim.com behind it)
7Password:Your AOL or AIM password
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (IMAP):993
13Use the following type of encrypted connection:SSL
14Outgoing server (SMTP):587
15Use the following type of encrypted connection:TLS

AOL: POP3

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:your AOL or AIM address in full
(yourname@aol.com or yourname@aim.com)
3Account Type:POP3
4Incoming mail server:pop.aol.com or pop.aim.com
5Outgoing mail server:smtp.aol.com or smtp.aim.com
6User Name:your AOL or AIM screen name
(so without @aol.com or @aim.com behind it)
7Password:Your AOL or AIM password
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (POP3):995
13Use the following type of encrypted connection:SL
14Outgoing server (SMTP):587
15Use the following type of encrypted connection:TLS
16Leave a copy of messages on the serveroptional

iCloud

iCloud buttonApple only offers IMAP access to their iCloud service. Via the iCloud Control Panel, you can automate the configuration and also sync your iCloud Contacts, Calendar and Tasks folders with Outlook.

iCloud – IMAP

Add New E-mail Account dialog (screenshot)

1Your Name:The display name you’d like others to see.
2E-mail Address:your iCloud email address in full
(yourname@icloud.com)
3Account Type:IMAP
4Incoming mail server:imap.mail.me.com
5Outgoing mail server:smtp.mail.me.com
6User Name:the name part of your iCloud address
(so without @icloud.com behind it)
7Password:Your iCloud password or an App Password when you have Two-Step Verification enabled for your Apple ID.
8Remember passwordoptional
9Require logon using Secure Password Authentication (SPA)disabled

More Settings: Outgoing Server tab (screenshot)

10My outgoing server (SMTP) requires authentication:enabled
11Use same settings as my incoming mail server:enabled

More Settings: Advanced tab (screenshot)

12Incoming server (IMAP):993
13Use the following type of encrypted connection:SSL
14Outgoing server (SMTP):587
15Use the following type of encrypted connection:SSL or TLS

iCloud – Contacts , Calendar and Tasks

Synching your iCloud Contacts, Calendar and Tasks folder with Outlook is only possible when you install the iCloud Control Panel application which also install an Outlook add-in.

In the iCloud Control Panel, you can then select the option to sync Mail, Contacts, Calendars, and Tasks with Outlook. No further configuration within Outlook itself is required.

Tool Tip!
The iCloud add-in creates an additional iCloud folder set within Outlook with its own Contacts, Calendar and Tasks folder rather than using Outlook default ones. This limits some core functionality features in Outlook such as not being able to see your upcoming appointments in the To-Do Bar.

CodeTwo Sync iCloud takes care of these limitations by fully syncing your Outlook default folders with the iCloud folders and back. You can then be sure that your Outlook, iPhone, iPad and other Apple devices remain up-to-date while you can continue to work with Outlook as you always did.

Screenshots

Scrresnhots buttonBelow you’ll find screenshots of the account configuration screens. The numbers in the screenshots correspond with the numbers in the tables with the settings above.

The screenshots are for the manual configuration process of POP3, IMAP and Outlook Connector accounts.

Main settings screen
After setting the main account settings, press the More Settings… button

Configure Authentication
Configure Authentication

Advanced IMAP settings
Advanced IMAP settings

Advanced POP3 settings
Advanced POP3 settings

Settings Outlook Connector
Single screen configuration for the Outlook Connector