FAQ


General Info

Errors

Common Tasks



General Info

About mailboxes, addresses and aliases

What is the difference between an e-mail address and an alias and how does that relate to a mailbox.


About the Outlook PST-File

What is stored in a pst-file, where is it located, how do you repair it and more info about the pst-file.


Outlook 2007 and Word HTML

The good, the bad and the ugly on Outlook 2007 and using Word as the HTML redering engine. This informational faq also contains a work around for some of the issues.


What is the Winmail.dat file?

Are you sending/receiving winmail.dat files? See how you can get rid of it.



Errors

AutoArchive not Working

Time to clean up mailbox again but only to find that AutoArchive isn’t working? Learn where to look and even better; how to fix it!


Cannot Delete Message

An error message pop-ups each time when you try to delete a message.


Contacts are not available in the Address Book

You store your contacts in the Contacts folder but they don’t show up in the Address Book.


CRC (Cyclic Redundancy Check) errors on pst-file

What to do when you encounter CRC errors on your pst-file


Duplicate E-mails

Are you receiving the same e-mail over and over again or do you receive it only once but it duplicates in your mailbox? Find out the common causes and how to prevent it from happening.


Envelope Missing in Notification Area

Does the envelope fail to show you that you’ve got new e-mail?


Error opening attachments / Cleaning out the Temporary Outlook Files folder

Get error messages when opening files directly from Outlook or just want to view what’s in the Temp folder of Outlook?


Fixing Outlook after a Vista upgrade

After you’ve upgraded your Windows version to Windows Vista you could have issues with getting Outlook to run properly. This guide explains on how to solve these issues.


Getting the News button in Outlook 2003

So you’ve upgraded to Outlook 2003 and are now missing Go -> News button…


Interface Not Registered

Get this error when trying to send e-mails? Fortunately the solution is easy.


Message stuck in Outbox

Got a message stuck? Get some tips on how to get rid of it.


Microsoft Outlook Backup Addin not Available

Troubleshoot issues with the Outlook Backup Add-In.


MSN Outlook Connector Disabled

Outlook notifies you that the MSN Outlook Connector has been disabled by Office Safe Mode even when running Outlook normally. See how you can enable it again without contacting MSN support.


Outlook Doesn’t Close

Can’t get Outlook to close properly? See some basic issues and troubleshooting tips.


Outlook doesn’t start

Having trouble opening Outlook?


Password not remembered

Does Outlook keep asking you for the password to connect to the server even when you’ve selected the “Remember password” check box?


Reading Pane not available in Drafts folder

For some strange reason there the Reading Pane is not available for the Drafts folder in Outlook 2003. See how you can work around this issue.


Reset Unread Mail Count on Login Screen

Is the Unread Mail count wrong on the login screen? Reset it and prevent it from ever happening again!


Signatures Appear Double Spaced

Does it look like your signature is double spaced?



Common Tasks

Adding/Recreating a Mail Profile

Need additional mail profiles or need to recreate it? Follow these instructions and you can’t go wrong.


Can Outlook minimize to the Notification Area?

Save some Task Bar real estate and minimize Outlook to the Notification Area.


Change the way the Address Book sorts the names

Sort your Address Book by First Last name or Last, First name.


Create a BCC rule

Create a rule that automatically BCC’s a messages to someone else when sending.


Creating a Classic View in Outlook 2003

Don’t like the new Outlook 2003 view? :-(


Forgotten PST-password

Got a password on your pst you don’t remember or never knew of? See how you can still access your mail.


Out of Office Assistant

Set an Out of Office/Vacation notice whether or not you are in a Exchange organization.


Unblock Attachments

By default Outlook 2002, 2003 and 2003 block certain attachment types. Previous versions do that after the e-mail security update. Follow the instructions to see how you can still access them when needed.


What happens to mails dragged to the Outlook Today Folder?

Ever dragged and dropped a message there and wonder how you can access it again?



Can't find what you are looking for?
More Outlook tips can be found at MSOutlook.info .

 



Configuring Microsoft Outlook 2003 Configuring Microsoft Outlook 2003
My book written with
Sue Mosher