News Outlook 2013 Hotfixes for November 2014

2 Hotfixes have been released which apply to Outlook 2013, fixing a total of 13 issues which haven’t been included in the most current Rollup Update and improves the localization for multiple language versions to make sure that the meaning remains accurate.


Hotfix KB2899544 for Outlook 2013
This hotfix contains 13 fixes for specific issues. Most notable fixes are;

  • When you send an email message that only contains recipients on the Bcc line, you may also receive this message. (mainly applies to EAS accounts)
  • Various Outlook.com Calendar synching issues have been resolved.
  • When using the Delete button in the Ribbon to delete multiple selected emails, the messages may still appear in the list, even though they are actually deleted.

View: More details and download information for KB2899544


KB2899491 for Outlook 2013
This Outlook hotfix improves the localization for multiple language versions to make sure that the meaning remains accurate.

View: More details and download information for KB2899491


Note: These are Hotfixes and not a regular updates. You can request each of them via their respective KB article page. Hotfixes do not apply to Office 365 installations of Office 2013 but are usually included in the next Rollup Update.

News Outlook 2010 Hotfixes for November 2014

2 Hotfixes have been released which apply to Outlook 2010, fixing a total of 6 issues which haven’t been included in the most current Rollup Update


Hotfix KB2899529 for Outlook 2010
This hotfix contains 5 fixes for specific issues. Most notable fixes are:

  • In some scenarios, you cannot open certain attachments whose file name contains more than one period directly from an email item. 
  • An accepted invitation could end up in the delegate’s Calendar folder instead of the one of the manager when a custom form to schedule the meeting is being used.

View: More details and download information for KB22899529


Hotfix KB2726880 for Outlook 2010
After applying this hotfix, Outlook will no longer crash when you click Accept or Decline in an attached iCalendar (.ics) file that is missing the UID property.

View: More details and download information for KB2726880


Note: These are Hotfixes and not regular updates. You can request each of them via their respective KB article page. They will also be included in the next Rollup Update.

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News Outlook 2013 Update for November 2014

A Rollup Update has been released for Outlook 2013. This is a non-security update which contains the latest stability and performance improvements.

Even though only 2 improvements and fixes are mentioned in the change log provided, it does also contain the 16 fixes from Hotfix KB2889951.

The new fixes are:

  • Outlook shows certificate errors for certain configurations when it tries to obtain Exchange settings by using AutoDiscover. The fix is to silently fail the connection to these servers instead of displaying the certificate error prompt.
  • Outlook may be unable to download the Offline Address Book (OAB) from the Exchange Server. The OAB Download thread runs in a loop unable to authenticate. This can prevent email from synchronizing, especially when you have multiple accounts all trying to download an OAB at the same time. This fix also requires Office update KB2899493 which itself also includes the Outlook fixes of Hotfix KB2889953.

View: Download information for KB2899504

Note: This update is also offered via Microsoft Update or already installed automatically for you when Microsoft Update is configured to also update other Microsoft applications.
Office 365 subscribers can install this update manually via the Update Now button or wait for the automatic update. This update is included in version: 15.0.4667.1002.

News BCM update for November 2014

A new version of Business Contact Manager (BCM) has been released which takes care of several bugs. The most prominent bug that has been fixed has to do with form labels being incorrect for various Contact fields when the contact item is stored within BCM.

This update applies to BCM users with Outlook 2010 and Outlook 2013 (despite what the confusing title and filename may suggest).

To apply the update, you’ll need to uninstall BCM first (but leave the installation of SQL) and then install the latest version again. Detailed instructions can be found in KB3008363 (not yet live for all regions). This will not affect any of your current BCM data but it of course never hurts to have your BCM backups in order.

Download: Business Contact Manager for Microsoft Outlook 2010 and Outlook 2013

News Updated: Sorting Outgoing E-mails

You most likely sort your incoming emails into different folders by using message rules but what are you doing with your outgoing emails?

By using rules, you can also sort your outgoing emails into folder but strangely enough, this results in a copy instead of an actual move.

This guide shows you how you can configure Outlook and your rules to sort your outgoing emails without ending up with duplicates.

Continue reading: Sorting Outgoing E-mails

News Exchange 2013 CU6

Cumulative Update 6 for Exchange 2013 is now available for direct download. It contains a total of 27 documented fixes and huge improvements in Public Folder scalability.

Additional notable changes are:

  • KB2983066 Removed Default or Anonymous permission for Outlook folders cannot be restored in an Exchange Server 2013 environment
  • KB2982763 Mail-enabled public folder accepts email messages from unauthorized users in an Exchange Server 2013 environment
  • KB2982759 You cannot access the archive mailbox of a delegated user after enabling MAPI over HTTP
  • KB2981835 You cannot add attachments, delete or move many email messages in bulk in Outlook Web App

This Cumulative Update also contains recent daylight saving time (DST) updates.

Download: Cumulative Update 6 for Exchange Server 2013 (KB2961810)
Download: Exchange Server 2013 CU6 UM Language Packs
View: Description of Cumulative Update 6 for Exchange Server 2013
View: Released: Cumulative Update 6 for Exchange Server 2013

HowTo Rename Email Accounts and Mailbox Folders

Since the last few Outlook versions, Outlook names your email account and mailbox folder set after your email address. This results in quite large display names which aren’t always meaningful, get truncated or clutters the Outlook interface more than it should.

For instance, when you set the delivery for multiple POP3 accounts to a single pst-file, it doesn’t make sense that the pst-file in Outlook is named after the email address of only 1 account.

Another example is when you have 2 or more accounts and want a more elegant or shorter display name like “Work” and “Private” rather than the full email address.

Favorites section in Outlook with email addresses truncated.     Favorites section in Outlook with short custom names.
Unclutter some areas by renaming accounts and mailboxes.

Some display names can easily be changed but others, like for instance for Exchange and Outlook.com accounts, can be more challenging to change.

This guide instructs you how to change the display name of any Email Account type or Mailbox Folder set in Outlook.

Continue reading: Rename Email Accounts and Mailbox Folders

News Outlook can’t connect to Gmail: Password incorrect

Gmail buttonAs of July 15, 2014, you might have problems connecting to Gmail via Outlook and other mail clients such as Thunderbird and Mail apps on (older) smartphones. This is because Google turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and only lets you authenticate via the OAuth 2.0 standard.

As a result, you’ll get Send/Receive errors (0x800CCC0E) and could get prompted for your Gmail password again in Outlook and the login will fail even when you supply the correct password.

To solve this, you must re-enable Basic Authentication for Outlook in your Google Account Settings. This can be done via the “Allow less secure apps” page where you set it to “Enable”.

Another way to go would be to enable “2-Step Verification”. In that case, you can create a special “App Password” which you’ll then use within Outlook to logon to Gmail rather than with your regular password. This is the more secure approach and highly recommended. For step-by-step instructions to set this up see: Outlook and 2-Step Verification for Gmail accounts.

Native support for OAuth 2.0 in Outlook (2007, 2010 and 2013) is being worked on and hopefully released soon in an upcoming update (I’ll update the this post with the links to the updates once they become available).

View: New Security Measures Will Affect Older (non-OAuth 2.0) Applications
View: Google Account Security Settings – Allow less secure apps

HowTo Making the Outlook 2013 interface less white and bright

There is no point denying it; Outlook 2013 is white, VERY white and for some, this can lead to problems.

Even though white is the base color for all Office 2013 applications, interestingly enough, most complaints are targeted towards Outlook. This could be because the other applications are more like sheets of paper and white feels more natural then. In Outlook, there is a whole lot more interface as well where too little contrast can be more confusing.

I’m no expert in that field though, but luckily Outlook is more my playing field. Let’s look at the options available to make Outlook 2013 less white and bright or otherwise give it a more “classic” look!

Continue reading: Making the Outlook 2013 interface less white and bright

HowTo Upgrading to Outlook 2013

Outlook 2013 iconPlanning to upgrade to Outlook 2013? This guide contains a lot of preparation and other information to get yourself ready before you double click on that setup.exe file.

Aside from the preparation steps, this guide informs you about what to expect when you start Outlook 2013 for the first time after you upgraded and how to troubleshoot several issues you may encounter during or after the installation.

Furthermore, for those of you who need some transition time, you’ll find a Ribbon-Customization-file in this guide to make the Outlook interface look similar to the one found in Outlook 2007.

Continue reading: Upgrading to Outlook 2013

HowTo Live Tiles for Outlook on Windows 8

Windows app: Mail, Calendar, People, and MessagingOne thing in Windows 8 which is impossible to overlook is the new Start Screen and its support for displaying real-time application information on its “Live Tiles”. For instance, it could show your upcoming appointments on the Start Screen or Lock Screen.

Sadly, these “Live Tiles” only work for the new Modern Apps and not for the classic Desktop applications. Since Outlook is a classic Desktop application, it doesn’t offer support for these Live Tiles either. This even applies to Outlook 2013.

However, with a small workaround, you can still display live Mail, Calendar and Contact/People data on the Windows 8 Start Screen and Lock Screen while using Outlook as the source.

Continue reading: Live Tiles for Outlook on Windows 8

FAQ Windows 8, Windows 8.1 and Outlook

Windows 8 logoThinking about upgrading your computer to Windows 8 or Windows 8.1 or are you using Outlook on a Windows 8 computer already? The process is quite streamlined and trouble free for most configurations, especially when upgrading from Windows 7, but there are still a couple of attention points before you start.

This guide contains not only upgrade preparation and troubleshooting steps but also various tips about the changes that you could encounter involving Outlook after upgrading to Windows 8.

Continue reading: Windows 8, Windows 8.1 and Outlook

FAQ 36 Short questions and tips for Outlook 2013

Outlook 2013 iconThis guide discusses the main changes and new features of Outlook 2013 and provides several tips on how to work with or around them.

If you want to give Office 2013 a try yourself, you can sign up for a free 1 month trial for Office 365 Home Premium or a 60 day trial of Microsoft Office Professional Plus 2013.

While both suites give you a different set of options and applications, the version of Outlook 2013 included in either suite is exactly the same.

Continue reading: 36 Short questions and tips for Outlook 2013

News Junk E-mail Filter updates for November 2014

New Junk E-mail Filter definitions have been made available for all supported Outlook versions.
Outlook 2003 no longer gets any Junk E-mail Filter updates anymore as it is out of support.

Download: Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525)
Download: Update for Microsoft Office Outlook 2010 Junk Email Filter (KB2899521)
Download: Update for Microsoft Office Outlook 2013 Junk Email Filter (KB2899506)

Note: This update is also offered via Microsoft Update or already installed automatically for you when Microsoft Update is configured to also update other Microsoft applications.
Office 365 subscribers can install this update manually via the Update Now button or wait for the automatic update. This update is included in version: 15.0.4667.1002.