Quick Tips Quick Tips for week 21

This week’s new and updated Quick Tips highlights from HowTo-Outlook’s Q&A blog MSOutlook.info:

These tips and other headlines can also be followed via twitter

News Outlook 2016 Update for May 2016

A Rollup Update has been released for Outlook 2016. This is a non-security update which contains 9 documented improvements and fixes.

Most notable fixes are:

  • Adds “Defenders of Ukraine Day” to the Outlook holiday list for Ukraine.
  • Online archive and public folders may disappear for a profile.
  • Outlook immediately deletes or duplicates email messages for POP3 accounts regardless of email settings (this issue was solved for Office 365 subscribers in March).

View: Download information for KB3115101

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 16.0.4378.1000 (msi-based installation) or 16.0.6769.2040 (Office 365 based installation).

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News Outlook 2013 Update for May 2016

A Rollup Update has been released for Outlook 2013. This is a non-security update which contains 8 documented improvements and fixes.

Most notable fixes are:

  • Adds the In-Client Store feature in Outlook 2013 to enable users to seamlessly install and disable (web) add-ins. 
  • Online archive and public folders may disappear for a profile.
  • When Outlook is used with Skype for Business, Outlook may crash.

View: Download information for KB3115031

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 15.0.4823.1000.

News Outlook 2010 Update for May 2016

A Rollup Update has been released for Outlook 2010. This is a non-security update containing a fix for the following issue:

  • When you start Outlook 2010 in Office 365, Outlook displays the password dialog box that has the SMTP address as the user name. This issue occurs even if you have selected the Remember my credentials option, and the UPN differs from the SMTP address.

View: Download information for KB3115127

Note: This update can be installed via Microsoft Update and updates Outlook to version 14.0.7169.5000.

News Exchange 2016 CU1

Cumulative Update 1 for Exchange 2016 is now available for direct download. It contains 5 documented new fixes or improvements and all previously released fixes and security updates for Exchange 2016.

Notable fixes are:

  • Changed: Remote PowerShell sessions will now no longer be using Mailbox Anchoring.
  • Updated S/MIME Control for Outlook Web Access. Users who have installed the earlier version of the control must update it via OWA.
  • KB3135688: Preserves the web.config file for Outlook Web App when you apply a cumulative update in Exchange Server 2016.
  • KB3124242: Mailbox quota is not validated during migration to Exchange Server 2013 or Exchange Server 2016.

Download: Cumulative Update 1 for Exchange Server 2016 (KB3134844)
Download: Exchange Server 2016 CU1 UM Language Packs
View: Description of Cumulative Update 1 for Exchange Server 2016
View: Blog post of the Exchange Team about CU 12 for Exchange Server 2016

News Exchange 2013 CU12

Cumulative Update 12 for Exchange 2013 is now available for direct download. It contains 27 documented new fixes or improvements and all previously released fixes and security updates for Exchange 2013.

Notable fixes are:

  • Reverted: Remote PowerShell sessions will now no longer be using Mailbox Anchoring.
  • Updated S/MIME Control for Outlook Web Access. Users who have installed the earlier version of the control must update it via OWA.
  • KB3137585: OAuth authentication fails in a proxy scenario between Exchange Server 2013 hybrid on-premises and Office 365.
  • KB3136694: Calendar items aren’t synced when you use Exchange ActiveSync on a mobile device.
  • KB3108415: POP3 email client disconnects randomly in an Exchange Server 2013 environment.

Download: Cumulative Update 12 for Exchange Server 2013 (KB3108023)
Download: Exchange Server 2013 CU12 UM Language Packs
View: Description of Cumulative Update 11 for Exchange Server 2013
View: Blog post of the Exchange Team about CU 12 for Exchange Server 2013

News Exchange 2010 SP3 Rollup 13

Update Rollup 13 for Exchange 2010 Service Pack 3 is now available for direct download. It includes 2 new fixes or improvements and all previously released fixes and security updates for Exchange 2010 SP3. Note that mainstream support for Exchange 2010 has already ended.

  • Added support for the new Office 365 Hybrid Configuration wizard (HCW).
  • Updated S/MIME Control for Outlook Web Access. Users who have installed the earlier version of the control must update it via OWA.

View: Description of Update Rollup 13 for Exchange Server 2010 Service Pack 3
Download: Update Rollup 13 For Exchange 2010 SP3 (KB3141339)

HowTo Outlook.com migration changes; What do I need to know and do?

Outlook.com buttonAs announced a while ago, Microsoft is migrating all Outlook.com mailboxes to the Office 365 Exchange Online mail servers. This will give you a much better synching experience to Outlook but unfortunately may require you to re-add the Outlook.com account in Outlook and make some additional changes once your mailbox has been moved over.

This guide contains all the information regarding this migration process; It’s current status, what you need to do beforehand, what you need to do afterwards and some of the other major changes you need to be aware of.

Continue reading: Outlook.com migration changes; What do I need to know and do?

News Outlook 2010 only starts in Safe Mode after installing KB3114409

After applying December update KB3114409 for Outlook 2010, Outlook 2010 may only start in Safe Mode. Microsoft is aware of this issue and has pulled the update as a result.

Update:
A new update has been released which fixes this issue; KB3114560. You don’t need to uninstall KB3114409 first but can either install it directly by downloading the update via the KB article or via Windows Update.

In a corporate environment, you may need to wait for your administrator to approve the update on their update server (WSUS) before you’ll get the update. Contacting your corporate Support Desk may speed up this process.

Symptoms you may encounter are;

  • Outlook 2010 is loaded with the default settings.
  • Reading Pane is turned off.
  • Modified settings aren’t being retained upon restarting Outlook.
  • Add-ins are disabled.
  • The Quick Access Toolbar and Ribbon have been reset and can’t be customized.
  • Instant Search doesn’t work.

If you are affected by this, you can safely uninstall update KB3114409 from your computer as is doesn’t contain any security updates. After uninstalling it, restart your computer and Outlook 2010 will start normally again with your own settings. As the update has been removed from Windows Update, it will not automatically re-install.

Administrators can also deploy a Registry value to prevent Outlook 2010 from starting in Safe Mode instead of undoing the deployment of the update.

News iCloud adds compatibility with Outlook 2016

Apple has released a new version of their iCloud Control Panel for Windows which also adds compatibility with Outlook 2016 (both 32-bit and 64-bit installations) via an add-in.

After installing iCloud version 5.1, use the iCloud Control Panel to configure it to sync Outlook 2016 with your iCloud Mail, Contacts and Calendar.

Download: iCloud for Windows

HowTo Autodiscover: Some quick methods to get it working

Autodiscover.xml buttonThe Autodiscover service is a required service for Outlook-Exchange connectivity since Outlook 2007 and Exchange 2007 but for whatever reason, in some Exchange environments this still hasn’t been implemented correctly.

In some part, this was due to the fact that you could still get basic Outlook-Exchange connectivity by using some legacy Exchange 2003 RPC over HTTP dialog in Outlook. This (unsupported) method now no longer works in Outlook 2016 due to the removal of this legacy dialog since Outlook doesn’t support Exchange 2003 anymore since Outlook 2013.

Unfortunately, this leaves enthusiastic Outlook 2016 users disconnected when Autodiscover hasn’t been provisioned correctly by your company.

This guide contains some reasonably quick and easy and some less elegant methods for end-users but also for Exchange administrators to get your Outlook connected to Exchange again. All discussed solutions are fully supported configurations by Microsoft and do not require any changes to Exchange or the need for a new SSL Certificate.

Continue reading: Autodiscover: Some quick methods to get it working

FAQ New and Changed in Outlook 2016

Outlook 2016 buttonUpgrading to Outlook 2016 from Outlook 2013 is easy and you’d probably need very little time to adjust yourself to it. In fact, if it wasn’t for the new default “colorful” theme, you’d hardly notice the upgrade to Outlook 2016 at first sight.

This is actually part of the Office 365 strategy where major new features are also introduced during the main lifetime of the current version, as we saw with Office 2013. In the old strategy, these features were held back for the new version. Office 2016 will get the same treatment so future updates can introduce new features as well.

Until then, there are still plenty of new features in Outlook 2016 to use and discover.

Continue reading: New and Changed in Outlook 2016

HowTo Upgrading to Outlook 2016

Outlook 2016 iconPlanning to upgrade to Outlook 2016? This guide contains a lot of preparation and other information to get yourself ready to ensure a smooth transition

Aside from the preparation steps, this guide informs you about what to expect when you start Outlook 2016 for the first time after you upgraded and how to troubleshoot several issues you may encounter during or after the installation.

Continue reading: Upgrading to Outlook 2016

FAQ Windows 10 and Outlook

Windows 10 logoThinking about upgrading your computer to Windows 10 or are you using Outlook on a Windows 10 computer already? With the upgrade being free, it’s a great offer to jump into, but should you when you heavily rely on Outlook?

The upgrade process is actually quite streamlined and trouble free for most configurations, especially when upgrading from Windows 7 or Windows 8, but there are still a couple of attention points before you start.

This guide contains not only upgrade preparation and troubleshooting steps but also various tips about the changes that you could encounter involving Outlook after upgrading to Windows 10.

Continue reading: Windows 10 and Outlook

News Outlook can’t connect to Gmail: Password incorrect

Gmail buttonAs of July 15, 2014, you might have problems connecting to Gmail via Outlook and other mail clients such as Thunderbird and Mail apps on (older) smartphones. This is because Google turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and only lets you authenticate via the OAuth 2.0 standard.

As a result, you’ll get Send/Receive errors (0x800CCC0E) and could get prompted for your Gmail password again in Outlook and the login will fail even when you supply the correct password.

To solve this, you must re-enable Basic Authentication for Outlook in your Google Account Settings. This can be done via the “Allow less secure apps” page where you set it to “Enable”.

Another way to go would be to enable “2-Step Verification”. In that case, you can create a special “App Password” which you’ll then use within Outlook to logon to Gmail rather than with your regular password. This is the more secure approach and highly recommended. For step-by-step instructions to set this up see: Outlook and 2-Step Verification for Gmail accounts.

Native support for OAuth 2.0 in Outlook (2007, 2010 and 2013) is being worked on and hopefully released soon in an upcoming update (I’ll update the this post with the links to the updates once they become available).

View: New Security Measures Will Affect Older (non-OAuth 2.0) Applications
View: Google Account Security Settings – Allow less secure apps

Quick Tips Quick Tips for week 19

This week’s new and updated Quick Tips highlights from HowTo-Outlook’s Q&A blog MSOutlook.info:

These tips and other headlines can also be followed via twitter

News Junk E-mail Filter updates for May 2016

New Junk E-mail Filter definitions have been made available for all supported Outlook versions.

Download: Update for Microsoft Office Outlook 2007 Junk Email Filter (KB3115129)
Download: Update for Microsoft Office Outlook 2010 Junk Email Filter (KB3115129)
Download: Update for Microsoft Office Outlook 2013 Junk Email Filter (KB3115032)
Download: Update for Microsoft Office Outlook 2016 Junk Email Filter (KB3115085)

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365. This update is included in Office 365 version: 15.4815.1000 and 16.0.6769.2040.