News Outlook 2013 Hotfix for September 2014

This hotfix contains 6 fixes for specific issues which haven’t been included in the most current Rollup Update. Most notable fixes are:

  • When proposing a new time for a meeting request, the window does not contain enough information, such as detailed free/busy information.
  • Assume that you receive some email messages from a contact where the display name contains one or more hyphens (-). When you right-click an email message from this contact, select Find Related, and then click Messages from Sender, no result is returned.
  • Outlook might crash shortly after startup when it syncs the calendar of an Exchange ActiveSync (EAS) account (like an Outlook.com/Hotmail account).

View: More details and download information for KB2889873

Note: This is a Hotfix and not a regular update. You can request it via its KB article page. Hotfixes do not apply to Office 365 installations of Office 2013 but are usually included in the next Rollup Update.

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News Outlook 2010 Hotfix for September 2014

This hotfix includes a fix which hasn’t been included in the most current Rollup Update.

It fixes an interface issue where the dialog box is too small to display all the text and the drop-down menu when you try to change the retention policy of a folder in a shared mailbox.

View: More details and download information for KB2889833

Note: This is a Hotfix and not a regular update. You can request it via its KB article page. This fix will also be included in the next Rollup Update.

News Windows 8.1 September 2014 update for Outlook: Fix for slow opening attachments

The optional September Update Rollup for Windows 8.1, Windows 8.1 RT and Windows Server 2012 R2 brought 23 documented fixes and one of them is for the following Outlook scenario:

  • When folder redirection is used for saving attachments to a specific folder, opening an attachment could take a long time when the network connection latency is high. 

For example, it may take more than 30 seconds to open a small TXT file. 

As this fix is included in an optional update, it won’t be installed automatically. To install it, you must open Windows Update from Control Panel and click on the link about available optional updates. Select the update and click on the “Install updates” button.

View: KB2989677: It takes a long time to open an attachment in Microsoft Outlook in Windows 8.1 or Windows Server 2012 R2

News Exchange 2013 CU6

Cumulative Update 6 for Exchange 2013 is now available for direct download. It contains a total of 27 documented fixes and huge improvements in Public Folder scalability.

Additional notable changes are:

  • KB2983066 Removed Default or Anonymous permission for Outlook folders cannot be restored in an Exchange Server 2013 environment
  • KB2982763 Mail-enabled public folder accepts email messages from unauthorized users in an Exchange Server 2013 environment
  • KB2982759 You cannot access the archive mailbox of a delegated user after enabling MAPI over HTTP
  • KB2981835 You cannot add attachments, delete or move many email messages in bulk in Outlook Web App

This Cumulative Update also contains recent daylight saving time (DST) updates.

Download: Cumulative Update 6 for Exchange Server 2013 (KB2961810)
Download: Exchange Server 2013 CU6 UM Language Packs
View: Description of Cumulative Update 6 for Exchange Server 2013
View: Released: Cumulative Update 6 for Exchange Server 2013

News Exchange 2010 SP3 Rollup 7

Update Rollup 7 for Exchange 2010 Service Pack 3 is now available for direct download. It contains a total of 10 documented fixes.

Notable fixes are:

  • KB2983261 “HTTP 400 – Bad Request” error when you open a shared mailbox in Outlook Web App in an Exchange Server 2010 environment
  • KB2982873 Outlook Web App logon times out in an Exchange Server 2010 environment
  • KB2978645 S/MIME option disappears when you use Outlook Web App in Internet Explorer 11 in an Exchange Server 2010 environment

This Rollup Update also contains recent daylight saving time (DST) updates.

View: Description of Update Rollup 7 for Exchange Server 2010 Service Pack 3
Download: Update Rollup 6 For Exchange 2010 SP3 (KB2936871)

HowTo Rename Email Accounts and Mailbox Folders

Since the last few Outlook versions, Outlook names your email account and mailbox folder set after your email address. This results in quite large display names which aren’t always meaningful, get truncated or clutters the Outlook interface more than it should.

For instance, when you set the delivery for multiple POP3 accounts to a single pst-file, it doesn’t make sense that the pst-file in Outlook is named after the email address of only 1 account.

Another example is when you have 2 or more accounts and want a more elegant or shorter display name like “Work” and “Private” rather than the full email address.

Favorites section in Outlook with email addresses truncated.     Favorites section in Outlook with short custom names.
Unclutter some areas by renaming accounts and mailboxes.

Some display names can easily be changed but others, like for instance for Exchange and Outlook.com accounts, can be more challenging to change.

This guide instructs you how to change the display name of any Email Account type or Mailbox Folder set in Outlook.

Continue reading: Rename Email Accounts and Mailbox Folders

News Outlook can’t connect to Gmail: Password incorrect

Gmail buttonAs of July 15, 2014, you might have problems connecting to Gmail via Outlook and other mail clients such as Thunderbird and Mail apps on (older) smartphones. This is because Google turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and only lets you authenticate via the OAuth 2.0 standard.

As a result, you’ll get Send/Receive errors (0x800CCC0E) and could get prompted for your Gmail password again in Outlook and the login will fail even when you supply the correct password.

To solve this, you must re-enable Basic Authentication for Outlook in your Google Account Settings. This can be done via the “Allow less secure apps” page where you set it to “Enable”.

Another way to go would be to enable “2-Step Verification”. In that case, you can create a special “App Password” which you’ll then use within Outlook to logon to Gmail rather than with your regular password. This is the more secure approach and highly recommended. For step-by-step instructions to set this up see: Outlook and 2-Step Verification for Gmail accounts.

Native support for OAuth 2.0 in Outlook (2007, 2010 and 2013) is being worked on and hopefully released soon in an upcoming update (I’ll update the this post with the links to the updates once they become available).

View: New Security Measures Will Affect Older (non-OAuth 2.0) Applications
View: Google Account Security Settings – Allow less secure apps

HowTo Making the Outlook 2013 interface less white and bright

There is no point denying it; Outlook 2013 is white, VERY white and for some, this can lead to problems.

Even though white is the base color for all Office 2013 applications, interestingly enough, most complaints are targeted towards Outlook. This could be because the other applications are more like sheets of paper and white feels more natural then. In Outlook, there is a whole lot more interface as well where too little contrast can be more confusing.

I’m no expert in that field though, but luckily Outlook is more my playing field. Let’s look at the options available to make Outlook 2013 less white and bright or otherwise give it a more “classic” look!

Continue reading: Making the Outlook 2013 interface less white and bright

HowTo Upgrading to Outlook 2013

Outlook 2013 iconPlanning to upgrade to Outlook 2013? This guide contains a lot of preparation and other information to get yourself ready before you double click on that setup.exe file.

Aside from the preparation steps, this guide informs you about what to expect when you start Outlook 2013 for the first time after you upgraded and how to troubleshoot several issues you may encounter during or after the installation.

Furthermore, for those of you who need some transition time, you’ll find a Ribbon-Customization-file in this guide to make the Outlook interface look similar to the one found in Outlook 2007.

Continue reading: Upgrading to Outlook 2013

HowTo Live Tiles for Outlook on Windows 8

Windows app: Mail, Calendar, People, and MessagingOne thing in Windows 8 which is impossible to overlook is the new Start Screen and its support for displaying real-time application information on its “Live Tiles”. For instance, it could show your upcoming appointments on the Start Screen or Lock Screen.

Sadly, these “Live Tiles” only work for the new Modern Apps and not for the classic Desktop applications. Since Outlook is a classic Desktop application, it doesn’t offer support for these Live Tiles either. This even applies to Outlook 2013.

However, with a small workaround, you can still display live Mail, Calendar and Contact/People data on the Windows 8 Start Screen and Lock Screen while using Outlook as the source.

Continue reading: Live Tiles for Outlook on Windows 8

FAQ Windows 8, Windows 8.1 and Outlook

Windows 8 logoThinking about upgrading your computer to Windows 8 or Windows 8.1 or are you using Outlook on a Windows 8 computer already? The process is quite streamlined and trouble free for most configurations, especially when upgrading from Windows 7, but there are still a couple of attention points before you start.

This guide contains not only upgrade preparation and troubleshooting steps but also various tips about the changes that you could encounter involving Outlook after upgrading to Windows 8.

Continue reading: Windows 8, Windows 8.1 and Outlook

FAQ 36 Short questions and tips for Outlook 2013

Outlook 2013 iconThis guide discusses the main changes and new features of Outlook 2013 and provides several tips on how to work with or around them.

If you want to give Office 2013 a try yourself, you can sign up for a free 1 month trial for Office 365 Home Premium or a 60 day trial of Microsoft Office Professional Plus 2013.

While both suites give you a different set of options and applications, the version of Outlook 2013 included in either suite is exactly the same.

Continue reading: 36 Short questions and tips for Outlook 2013

News Junk E-mail Filter updates for September 2014

New Junk E-mail Filter definitions have been made available for all supported Outlook versions.
Outlook 2003 no longer gets any Junk E-mail Filter updates anymore as it is out of support.

Download: Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2889914)
Download: Update for Microsoft Office Outlook 2010 Junk Email Filter (KB982726)
Download: Update for Microsoft Office Outlook 2013 Junk Email Filter (KB2760587)

Note: This update is also offered via Microsoft Update or already installed automatically for you when Microsoft Update is configured to also update other Microsoft applications.
Office 365 subscribers can install this update manually via the Update Now button or wait for the automatic update. This update is included in version: 15.0.4649.1001.