News Outlook can’t connect to Gmail: Password incorrect

Gmail buttonAs of July 15, 2014, you might have problems connecting to Gmail via Outlook and other mail clients such as Thunderbird and Mail apps on (older) smartphones. This is because Google turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and only lets you authenticate via the OAuth 2.0 standard.

As a result, you’ll get Send/Receive errors (0x800CCC0E) and could get prompted for your Gmail password again in Outlook and the login will fail even when you supply the correct password.

To solve this, you must re-enable Basic Authentication for Outlook in your Google Account Settings. This can be done via the “Allow less secure apps” page where you set it to “Enable”.

Another way to go would be to enable “2-Step Verification”. In that case, you can create a special “App Password” which you’ll then use within Outlook to logon to Gmail rather than with your regular password. This is the more secure approach and highly recommended. For step-by-step instructions to set this up see: Outlook and 2-Step Verification for Gmail accounts.

Native support for OAuth 2.0 in Outlook (2007, 2010 and 2013) is being worked on and hopefully released soon in an upcoming update (I’ll update the this post with the links to the updates once they become available).

View: New Security Measures Will Affect Older (non-OAuth 2.0) Applications
View: Google Account Security Settings – Allow less secure apps

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News Outlook 2013 Hotfixes for July 2014

2 Hotfixes have been released for Outlook 2013 fixing a total of 11 issues.


Hotfix KB2882991 for Outlook 2013
This hotfix contains 9 fixes for specific issues. Most notable fixes are;

  • Dragging an msg-file from an Explorer folder and dropping it back into Outlook creates a new message with that file as an attachment rather than creating the item within the folder.
  • Various crashing issues are solved for when you have an IMAP account configured in Outlook.
  • After you install the June 2013 cumulative update for Outlook 2013, Outlook may crash when synchronizing with your Outlook.com or Hotmail calendar.

View: More details and download information for KB2882991


Hotfix KB2880477 for Outlook 2013
After applying this hotfix, you can disable the Room Finder on the Scheduling Assistant tab of a meeting form. It also fixes an issue where Outlook may crash when you reply to a voice mail message.

View: More details and download information for KB2880477


Note: These are Hotfixes and not a regular updates. You can request each of them via their respective KB article page. Hotfixes do not apply to Office 365 installations of Office 2013 but are usually included in the next Rollup Update.

News Outlook 2010 Hotfixes for July 2014

3 Hotfixes have been released for Outlook 2010 fixing a total of 7 issues.


Hotfix KB2883007 for Outlook 2010
This hotfix contains 5 fixes for specific issues. Most notable fixes are;

  • Assume that you create a new message item in Outlook 2010. When you click File -> Save As to save the item as an .msg file, it also saves a copy in the Outbox.
  • Assume that you set up an IMAP email account in Outlook 2010. When you receive a task request and try to preview it in the Reading Pane, the operation fails. Additionally, you receive an error message that resembles the following:
  • The matching task was not found in your task list.

View: More details and download information for KB2883007


Hotfix KB2880545 for Outlook 2010
This hotfix fixes an issue where the Undelete button is not available when you select multiple items marked for deletion in an IMAP mailbox.

View: More details and download information for KB2880545


Hotfix KB2794760 for Outlook 2010
After applying this hotfix, you can disable the Room Finder on the Scheduling Assistant tab of a meeting form.

View: More details and download information for KB2794760


Note: These are Hotfixes and not a regular updates. You can request each of them via their respective KB article page.

News Updated: Script to schedule your pst-file back-up

I’ve completely rewritten the script to quickly create backups of your pst-file(s). The script is easy to configure and no coding skills are required to use it.

The script will gracefully close Outlook when it is running to create proper backups. You can configure it with as much pst-files as you need and backing up to an external USB-drive or network share it supported as well.

Optionally, you can keep a backup archive and have the script start Outlook again once it is done so it almost goes unnoticed when you’ve scheduled it.

Step-by-step instructions are included for configuring the script and how to create a Scheduled Task for it so you can just “set it and forget it”.

View: Script to schedule your pst-file back-up

Other Programs Slipstream Office 2013 setup with SP1

When you slipstream Service Pack 1 with your Office 2013 installation media, Office 2013 will be directly installed at Service Pack 1 level, saving you the trouble of applying it afterwards. All you need is Office 2013 Service Pack 1 and the installation file or DVD of Office 2013.

Optionally, you can also modify the installation to already accept the EULA, fill out your Product Key and customize some additional settings.

Continue reading: Slipstream Office 2013 setup with SP1

HowTo Making the Outlook 2013 interface less white and bright

There is no point denying it; Outlook 2013 is white, VERY white and for some, this can lead to problems.

Even though white is the base color for all Office 2013 applications, interestingly enough, most complaints are targeted towards Outlook. This could be because the other applications are more like sheets of paper and white feels more natural then. In Outlook, there is a whole lot more interface as well where too little contrast can be more confusing.

I’m no expert in that field though, but luckily Outlook is more my playing field. Let’s look at the options available to make Outlook 2013 less white and bright or otherwise give it a more “classic” look!

Continue reading: Making the Outlook 2013 interface less white and bright

HowTo Upgrading to Outlook 2013

Outlook 2013 iconPlanning to upgrade to Outlook 2013? This guide contains a lot of preparation and other information to get yourself ready before you double click on that setup.exe file.

Aside from the preparation steps, this guide informs you about what to expect when you start Outlook 2013 for the first time after you upgraded and how to troubleshoot several issues you may encounter during or after the installation.

Furthermore, for those of you who need some transition time, you’ll find a Ribbon-Customization-file in this guide to make the Outlook interface look similar to the one found in Outlook 2007.

Continue reading: Upgrading to Outlook 2013

HowTo Live Tiles for Outlook on Windows 8

Windows app: Mail, Calendar, People, and MessagingOne thing in Windows 8 which is impossible to overlook is the new Start Screen and its support for displaying real-time application information on its “Live Tiles”. For instance, it could show your upcoming appointments on the Start Screen or Lock Screen.

Sadly, these “Live Tiles” only work for the new Modern Apps and not for the classic Desktop applications. Since Outlook is a classic Desktop application, it doesn’t offer support for these Live Tiles either. This even applies to Outlook 2013.

However, with a small workaround, you can still display live Mail, Calendar and Contact/People data on the Windows 8 Start Screen and Lock Screen while using Outlook as the source.

Continue reading: Live Tiles for Outlook on Windows 8

FAQ Windows 8, Windows 8.1 and Outlook

Windows 8 logoThinking about upgrading your computer to Windows 8 or Windows 8.1 or are you using Outlook on a Windows 8 computer already? The process is quite streamlined and trouble free for most configurations, especially when upgrading from Windows 7, but there are still a couple of attention points before you start.

This guide contains not only upgrade preparation and troubleshooting steps but also various tips about the changes that you could encounter involving Outlook after upgrading to Windows 8.

Continue reading: Windows 8, Windows 8.1 and Outlook

FAQ 36 Short questions and tips for Outlook 2013

Outlook 2013 iconThis guide discusses the main changes and new features of Outlook 2013 and provides several tips on how to work with or around them.

If you want to give Office 2013 a try yourself, you can sign up for a free 1 month trial for Office 365 Home Premium or a 60 day trial of Microsoft Office Professional Plus 2013.

While both suites give you a different set of options and applications, the version of Outlook 2013 included in either suite is exactly the same.

Continue reading: 36 Short questions and tips for Outlook 2013

News Junk E-mail Filter updates for July 2014

New Junk E-mail Filter definitions have been made available for all supported Outlook versions.
Outlook 2003 no longer gets any Junk E-mail Filter updates anymore as it is out of support.

Download: Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883030)
Download: Update for Microsoft Office Outlook 2010 Junk Email Filter (KB982726)
Download: Update for Microsoft Office Outlook 2013 Junk Email Filter (KB2760587)

Note: This update is also offered via Microsoft Update or already installed automatically for you when Microsoft Update is configured to also update other Microsoft applications.
Office 365 subscribers can install this update manually via the Update Now button or wait for the automatic update. This update is included in version: 15.0.4631.1002.

Quick Tips Quick Tips for week 26

This week, the following Quick Tips were posted at HowTo-Outlook’s Q&A blog MSOutlook.info;

OWA 2013 layout choice and optimizations for touch screens, tablets and smartphones
Signatures… and Stationery and Fonts… buttons are not working

Quick Tip Highlights;
Migrating Outlook pst-data to Outlook.com
Increase the New Mail Desktop Alert duration for Outlook 2013 on Windows 8
Use OneNote to create linked Appointment Tasks

These tips and other headlines can also be followed via twitter