News Outlook 2013 Hotfixes for October 2014

2 Hotfixes have been released which apply to Outlook 2013, fixing a total of 19 issues which haven’t been included in the most current Rollup Update


Hotfix KB2889951 for Outlook 2013
This hotfix contains 16 fixes for specific issues. Most notable fixes are;

  • Outlook 2013 may crash randomly when you search items in Outlook Address Book. This issue occurs more frequently after a laptop resumes from hibernate.
  • Outlook items are indexed too frequently.
  • Outlook 2013 may try to download the OAB.xml from an external URL instead of from an internal URL. Additionally, Outlook may prompt you for your password.
  • Increases the maximum amount of configured Exchange accounts within a single mail profile support limit to 370000 (requires a Registry modification as well).

View: More details and download information for KB2889951


KB2889953 for Office 2013
This Office hotfix contains 3 fixes which apply to specific Outlook issues;

  • After applying this update, the “Recover Deleted Items” button is shown on the Home tab when you select the Deleted Items folder. This change is also included in Hotfix KB2889951 for Outlook 2013 and a combination of the latest Outlook update KB2986204 and Office update KB2889927 (undocumented).
  • Outlook will now show the URL path of the server when it tries to download a linked image and the “Contacting the server for information” dialog box comes up
  • When additional logging modes are active, Outlook 2013 write data to the hard disk too frequently.

View: More details and download information for KB2889953


Note: These are Hotfixes and not a regular updates. You can request each of them via their respective KB article page. Hotfixes do not apply to Office 365 installations of Office 2013 but are usually included in the next Rollup Update.

News Outlook 2010 Hotfixes for October 2014

4 Hotfixes have been released which apply to Outlook 2010, fixing a total of 5 issues which haven’t been included in the most current Rollup Update


Hotfix KB2889900 for Outlook 2010
This hotfix contains 3 fixes for the following specific issues;

  • Developers cannot change or add an attachment to an Rich Text Format (RTF) message during the BeforeAttachmentAdd event.
  • Changes to an HTML formatted oft-file are not being saved when using an Exchange account in online mode.
  • A text attachment is not being displayed when opening an eml-file when using an Exchange account in online mode.

View: More details and download information for KB2889900


Hotfix KB2899487 for Word 2010 and Hotfix KB2899481 for Office 2010
Interestingly enough, both hotfixes solve the same issue. The issue is that you can add (Word) comments to a meeting request and Outlook may crash when you send the meeting request.

View: More details and download information for KB2899487
View: More details and download information for KB2899481


Hotfix KB2899484 for Office 2010
After applying this hotfix, Outlook will show the URL path of the server when it tries to download a linked image and the “Contacting the server for information” dialog box comes up.

View: More details and download information for KB2899484


Note: These are Hotfixes and not regular updates. You can request each of them via their respective KB article page. They will also be included in the next Rollup Update.

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News Outlook 2013 Update for October 2014

A Rollup Update has been released for Outlook 2013. This is a non-security update which contains the latest stability and performance improvements.

Even though only 2 improvements and fixes are mentioned in the change log provided, it does also contain the 8 fixes from Hotfix KB2883074 and 6 fixes from Hotfix KB2889873.

The new fixes are:

  • Outlook 2013 may be unable to connect to an Exchange server by using the MAPI over HTTP protocol.
  • When you send an email message that contains a large attachment by using Outlook 2013, Outlook may stop responding.

View: Download information for KB2986204

Note: This update is also offered via Microsoft Update or already installed automatically for you when Microsoft Update is configured to also update other Microsoft applications.
Office 365 subscribers can install this update manually via the Update Now button or wait for the automatic update. This update is included in version: 15.0.4659.1001.

News Junk E-mail Filter updates for October 2014

New Junk E-mail Filter definitions have been made available for Outlook 2007 and Outlook 2013. Outlook 2010 skips this month and Outlook 2003 no longer gets any Junk E-mail Filter updates anymore as it is out of support.

Download: Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899475)
Download: Update for Microsoft Office Outlook 2013 Junk Email Filter (KB2760587)

Note: This update is also offered via Microsoft Update or already installed automatically for you when Microsoft Update is configured to also update other Microsoft applications.
Office 365 subscribers can install this update manually via the Update Now button or wait for the automatic update. This update is included in version: 15.0.4659.1001.

Quick Tips Quick Tips for week 41

This week’s new and updated Quick Tips highlights from HowTo-Outlook’s Q&A blog MSOutlook.info:

These tips and other headlines can also be followed via twitter

News Exchange 2013 CU6

Cumulative Update 6 for Exchange 2013 is now available for direct download. It contains a total of 27 documented fixes and huge improvements in Public Folder scalability.

Additional notable changes are:

  • KB2983066 Removed Default or Anonymous permission for Outlook folders cannot be restored in an Exchange Server 2013 environment
  • KB2982763 Mail-enabled public folder accepts email messages from unauthorized users in an Exchange Server 2013 environment
  • KB2982759 You cannot access the archive mailbox of a delegated user after enabling MAPI over HTTP
  • KB2981835 You cannot add attachments, delete or move many email messages in bulk in Outlook Web App

This Cumulative Update also contains recent daylight saving time (DST) updates.

Download: Cumulative Update 6 for Exchange Server 2013 (KB2961810)
Download: Exchange Server 2013 CU6 UM Language Packs
View: Description of Cumulative Update 6 for Exchange Server 2013
View: Released: Cumulative Update 6 for Exchange Server 2013

HowTo Rename Email Accounts and Mailbox Folders

Since the last few Outlook versions, Outlook names your email account and mailbox folder set after your email address. This results in quite large display names which aren’t always meaningful, get truncated or clutters the Outlook interface more than it should.

For instance, when you set the delivery for multiple POP3 accounts to a single pst-file, it doesn’t make sense that the pst-file in Outlook is named after the email address of only 1 account.

Another example is when you have 2 or more accounts and want a more elegant or shorter display name like “Work” and “Private” rather than the full email address.

Favorites section in Outlook with email addresses truncated.     Favorites section in Outlook with short custom names.
Unclutter some areas by renaming accounts and mailboxes.

Some display names can easily be changed but others, like for instance for Exchange and Outlook.com accounts, can be more challenging to change.

This guide instructs you how to change the display name of any Email Account type or Mailbox Folder set in Outlook.

Continue reading: Rename Email Accounts and Mailbox Folders

News Outlook can’t connect to Gmail: Password incorrect

Gmail buttonAs of July 15, 2014, you might have problems connecting to Gmail via Outlook and other mail clients such as Thunderbird and Mail apps on (older) smartphones. This is because Google turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and only lets you authenticate via the OAuth 2.0 standard.

As a result, you’ll get Send/Receive errors (0x800CCC0E) and could get prompted for your Gmail password again in Outlook and the login will fail even when you supply the correct password.

To solve this, you must re-enable Basic Authentication for Outlook in your Google Account Settings. This can be done via the “Allow less secure apps” page where you set it to “Enable”.

Another way to go would be to enable “2-Step Verification”. In that case, you can create a special “App Password” which you’ll then use within Outlook to logon to Gmail rather than with your regular password. This is the more secure approach and highly recommended. For step-by-step instructions to set this up see: Outlook and 2-Step Verification for Gmail accounts.

Native support for OAuth 2.0 in Outlook (2007, 2010 and 2013) is being worked on and hopefully released soon in an upcoming update (I’ll update the this post with the links to the updates once they become available).

View: New Security Measures Will Affect Older (non-OAuth 2.0) Applications
View: Google Account Security Settings – Allow less secure apps

HowTo Making the Outlook 2013 interface less white and bright

There is no point denying it; Outlook 2013 is white, VERY white and for some, this can lead to problems.

Even though white is the base color for all Office 2013 applications, interestingly enough, most complaints are targeted towards Outlook. This could be because the other applications are more like sheets of paper and white feels more natural then. In Outlook, there is a whole lot more interface as well where too little contrast can be more confusing.

I’m no expert in that field though, but luckily Outlook is more my playing field. Let’s look at the options available to make Outlook 2013 less white and bright or otherwise give it a more “classic” look!

Continue reading: Making the Outlook 2013 interface less white and bright

HowTo Upgrading to Outlook 2013

Outlook 2013 iconPlanning to upgrade to Outlook 2013? This guide contains a lot of preparation and other information to get yourself ready before you double click on that setup.exe file.

Aside from the preparation steps, this guide informs you about what to expect when you start Outlook 2013 for the first time after you upgraded and how to troubleshoot several issues you may encounter during or after the installation.

Furthermore, for those of you who need some transition time, you’ll find a Ribbon-Customization-file in this guide to make the Outlook interface look similar to the one found in Outlook 2007.

Continue reading: Upgrading to Outlook 2013

HowTo Live Tiles for Outlook on Windows 8

Windows app: Mail, Calendar, People, and MessagingOne thing in Windows 8 which is impossible to overlook is the new Start Screen and its support for displaying real-time application information on its “Live Tiles”. For instance, it could show your upcoming appointments on the Start Screen or Lock Screen.

Sadly, these “Live Tiles” only work for the new Modern Apps and not for the classic Desktop applications. Since Outlook is a classic Desktop application, it doesn’t offer support for these Live Tiles either. This even applies to Outlook 2013.

However, with a small workaround, you can still display live Mail, Calendar and Contact/People data on the Windows 8 Start Screen and Lock Screen while using Outlook as the source.

Continue reading: Live Tiles for Outlook on Windows 8

FAQ Windows 8, Windows 8.1 and Outlook

Windows 8 logoThinking about upgrading your computer to Windows 8 or Windows 8.1 or are you using Outlook on a Windows 8 computer already? The process is quite streamlined and trouble free for most configurations, especially when upgrading from Windows 7, but there are still a couple of attention points before you start.

This guide contains not only upgrade preparation and troubleshooting steps but also various tips about the changes that you could encounter involving Outlook after upgrading to Windows 8.

Continue reading: Windows 8, Windows 8.1 and Outlook

FAQ 36 Short questions and tips for Outlook 2013

Outlook 2013 iconThis guide discusses the main changes and new features of Outlook 2013 and provides several tips on how to work with or around them.

If you want to give Office 2013 a try yourself, you can sign up for a free 1 month trial for Office 365 Home Premium or a 60 day trial of Microsoft Office Professional Plus 2013.

While both suites give you a different set of options and applications, the version of Outlook 2013 included in either suite is exactly the same.

Continue reading: 36 Short questions and tips for Outlook 2013

Quick Tips Quick Tips for week 39

This week’s new and updated Quick Tips highlights from HowTo-Outlook’s Q&A blog MSOutlook.info:

These tips and other headlines can also be followed via twitter