News

News Hotmail access “Forbidden”

As of September 1st, the old way of making a connection to Hotmail (via a protocol called WebDAV) has been discontinued. This means that as of now, when you are trying to connect to Hotmail via the build-in HTTP method in Outlook 2003 and Outlook 2007, you’ll get the following error;

Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error
(0x800CCC33) : 'Access to the account was denied. Verify that your username
and password are correct.The server responded 'Forbidden'.

(the actual reported error code may be different for you)

The only supported way of connecting to your Live Hotmail or MSN account is via the Outlook Connector or POP3.

The Outlook Connector is the recommended method and can be downloaded from the links below;
Download: Outlook Hotmail Connector 32-bit
Download: Outlook Hotmail Connector 64-bit
Note: You will only need to install the 64-bit version when you are using the 64-bit version of Outlook 2010.

The Outlook Connector is supported for Outlook 2003, Outlook 2007 and Outlook 2010. If you are running an earlier version of Outlook, you can still connect to your Hotmail account via POP3. The settings can be found here.

Keep in mind that POP3 is download only and it only supports downloading mail from your Inbox folder (sending mail remains possible as well of course).
If you need full mailbox or contact and calendar syncing support and updating to a later version of Outlook is not an option to you, you can still access your Live Hotmail mailbox via Windows Live Mail (free).
Using Outlook Express included in Windows XP or Windows Mail included in Windows Vista is not an option as they only support the WebDAV connection method to Hotmail servers.

Tip: If you don’t like the way that the Outlook Connector shows your entire email address as the name of the Hotmail folder list in your Navigation Pane, you can easily change that with the Live Hotmail Rename Tool (free).


 


News August updates for Outlook 2007

Several hotfixes have been released for Outlook 2007.

KB973404: Contains a big list of bug fixes including a fix for a printing bug that was reported via the newsgroups.
KB974489: Adds a new “Weekly Agenda Style” print style for the Outlook 2007 Calendar (File-> Page Setup).
KB973936: Fixes an issue where the calendar displays an incorrect date for Jewish Memorial Day.

Note that these hotfixes are not being offered via Microsoft Update. If you want to install any of the above hotfixes, you’ll have to request a download first (free). You can do this via the link at the beginning of the article. Updates that aren’t marked as “global” only apply to that specific language of Outlook; you cannot apply it if your language of Outlook isn’t listed.


News Exchange 2007 Service Pack 2 released

Microsoft Exchange Server 2007 Service Pack 2 (SP2) has been designed specifically to help meet the challenges of any business and the needs of all the different groups with a stake in the messaging system. Exchange Server 2007 SP2 is a mission-critical communications tool that enables employees to be more productive and access their information anywhere and anytime while providing a messaging system that enables rich, efficient access to e-mail, calendar items, voice mail, and contacts. For the administrator, Exchange Server 2007 SP2 provides advanced protection options against e-mail security threats, such as spam and viruses, as well as the tools to help manage internal compliance and high availability needs. For an overview of the new features that are available in Exchange Server 2007 SP2, see "What’s New in Exchange Server 2007 SP2".

Download: Exchange 2007 Service Pack 2
View: Release Notes for Exchange 2007 SP2


News Exchange Server 2010 Release Candidate availability

Exchange Server 2010 RC is now available for download. If you feel like testing the latest release of Exchange, you can install it on your own Windows Server 2008 SP2 or Windows Server 2008 R2 machine.

There is also a pre-configured VHD available which you can run on a Windows 2008 Hyper-V server. Currently this is still only the BETA version of Exchange but an RC version of this download is expected to become available as well.

Don’t forget to read more information about the new features in Exchange 2010 if you are interested.

Download: Microsoft Exchange Server 2010 Release Candidate
Download: Exchange Server 2010 Beta VHD


News Renewed Add-ins section

You might have noticed it already; since this week HowTo-Outlook has a completely new Add-in section! Since its introduction, the add-in section basically hadn’t changed at all and the length and diversity of the list made it impractical to use.

Now, all the add-ins have been categorized and got background information. Aside from browsing the categories, you can search for add-ins now as well making it even easier to find the functionality you are looking for.

The main page of the add-in sections offers you quick links to popular add-ins and categories. In the featured section some interesting add-ins are highlighted from the large collection of add-ins in the database.

This was a huge undertaking which distracted from adding new content to the website over the past few weeks so I’ll apologize for that. New guides are still planned and already being worked on though, and the 3rd version of OutlookTools is being worked on hard as well. In the mean time, tips are still being added daily to the tip-blog though.

If you are encountering any issues with the new add-ins section, have any ideas about improvement, want to added to our add-in database, would like see a guide about a certain topic or anything else, feel free to contact me.


News Google Apps Sync Disables Outlook Search (Update)

Update: The issues with Windows Desktop Search and the Outlook Connector icw the Google Apps Sync plugin have been solved and a new version has been released. No news have been posted about the other issues regarding Acrobat PDF Maker Toolbar and Apple’s Outlook Change Notifier

The Outlook team is reporting on their blog that there are issues running the Google Apps Sync plugin with Microsoft Office Outlook.

The first one is that it disables Windows Desktop Search from indexing Outlook. The second issue is that it disables the Microsoft Outlook Connector.

To recover from the first issue, you can change the following registry key;

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search
Value name: PreventIndexingOutlook
Value type: REG_DWORD
Value data: 0

Uninstalling Google Apps Sync will also re-enable the indexing. If you are using Google Apps Sync version 1.0.22.1945 or lower, then you’ll have to first install the latest version of Google Apps Sync and then uninstall it again to recover (or use the registry fix).

The second issue is easier to overcome as the Outlook Connector will notify you of it with an error that some functionality will be disabled. By clicking “Yes” on the dialog when prompted, the Outlook Connector will reset the proper keys and will function correctly.

In addition to the issues reported by the Outlook team, Google also reports that Google Apps Sync disables the Acrobat PDF Maker Toolbar and Apple’s Outlook Change Notifier.

Microsoft and Google are working together on fixing the mentioned issues.


News New version of OutlookTools released

A new version of OutlookTools has been released. OutlookTools 2.2 has been released to comply with the changes in Office 2007 Service Pack 2. It is still compatible with previous versions of Outlook as well of course.

OutlookTools is a support and advanced settings tool for Microsoft Office Outlook created by HowTo-Outlook. It gives you easy access to Outlook settings and data folders and allows you to change settings that are normally only possible through the registry.

Main Program Features

  • Easy access to Outlook settings and data folders
  • Easy access to troubleshooting tools
  • Start Outlook with a startup switch
  • Clear the Most Recently Used lists
  • Make the New Mail Alert stay up for longer than 30 seconds
  • Unblock attachments

And note that OutlookTools is completely free!

Download: OutlookTools 2.2


News Office 2007 Service Pack 2 released today

The wait is over; Office 2007 Service Pack 2 has been released today. After the KB articles for Office 2007 Service Pack 2 have been made public already earlier today, the download links for Service Pack 2 are now active as well.

When it comes to Outlook, Service Pack 2 is very similar to the February 2009 cumulative update which was very much focused on improving Outlook’s responsiveness and stability. Some other notable changes and fixes in Service Pack 2;

  • The option to select which pages you want to print is back.
  • Many fixes to meetings and reminders behavior.
  • “Change Calendar Time Zone” option is removed and now available as a separate download.
  • Outlook shutdown improvements (quicker and less likely to hang when still being used by an addin or external application).
  • Downloading from POP3 will download the newest messages first instead of the oldest.
  • RSS Feeds behave more reliable (sometimes they caused duplicates or stopped updating).
  • Improved reliability with SharePoint connections.

When you launch Outlook for the first time after installing Service Pack 2, you’ll get a dialog saying “Preparing Outlook for first use.” This could take a while depending on the size of your mailbox and the amount of items in it. This is because of some changes in the indexes of the pst-file to improve performance. Don’t worry, this is one time only and it won’t break compatibility with Outlook 2003 (or in case you are still using the ANSI format, it won’t break compatibility with Outlook XP/2002 or previous either).

Outlook will also show a new icon in the Notification Area if the outlook.exe process is still running when all Outlook windows are closed already;
Outlook running in background

In addition, this Service Pack is the first Office Service Pack that can be uninstalled without first completely uninstalling Office and then reinstalling it again. So if you find the need to uninstall it again for whatever reason, you can use this tool.

View: Description of 2007 Microsoft Office Suite Service Pack 2 (SP2) and of Microsoft Office Language Pack 2007 SP2
Download: 2007 Microsoft Office Suite Service Pack 2
Download: Microsoft Office Language Pack 2007 Service Pack 2
Download: 2007 Office Service Pack 2 Changes (Excel sheet)


News Klingon language support for Office 2007 added

I’m sorry to disappoint the Trekkies and other enthusiasts about this news but of course this was an April Fool’s joke. However, only very little picture editing had to be done to achieve these results. Most of it can be achieved already by modifying your font settings in Windows and Outlook. You can choose a font other than Klingon as well if you like ;-)

Office 2007 is localized in 37 languages and offers proofing tools for even more languages. A new language will be added to this collecting; Klingon.

For the ones not familiar with that language; Klingon is a fictional language spoken in the Star Trek series and movies with Lt. Worf probably being the most famous Klingon. The Klingon Language Institute (KLI) is an independent organization that supports the studying of the language for well over 15 years now. The Klingon language itself celebrates its 25 year anniversary this year since actual grammar was developed for it for the movie Star Trek III: The Search for Spock.

Support for it will be added as a Language Pack meaning that not only proofing support will be added but also the interface can be set to appear in Klingon. However, there are certain limitations to this since several sections of the interface rely on the language of Windows itself and its configured locale. You can see this for instance in the time notations (I used an English version of Windows XP with a Dutch locale on my test machine). Additionally, subjects and names cannot be written in Klingon as they are not included in the Unicode character set and to prevent potential encoding issues on mail servers. It is also funny to see that the product names (Microsoft Outlook/Exchange) are not translated either.

The Klingon Language Pack will come out together with the Office 2007 SP2 updates for the other language packs which are currently available already. Additional languages are expected as well.

Klingon mail Outlook window smallKlingon message windows small

Klingon is the first fictional language that will be supported in Office.
(Click on the pictures for a larger view)


News Exclusive Wintersale of Picture Attachments Wizard (50% discount)

For a limited time only, Collaborative Innovations is offering their Picture Attachments Wizard addin with a 50% discount when using the discount code; MSOUTLOOKINFO-WINTERSALE

This offer is valid until the end of the Winter (March 21).

Amongst others, the Picture Attachment Wizard addin will allow you to view picture attachments as thumbnails directly within the Outlook message or even view them all within a Slide Show. This takes away the need to open them one at a time.

Continue reading: Exclusive Wintersale of Picture Attachments Wizard (50% discount)